[Nfb-krafters-korner] O.t.: BrailleNote Apex Qeustion

Liz masterspanishteacher2306 at gmail.com
Wed Aug 24 19:26:20 UTC 2016


So I have to send it in. My software is bad so it has to be reinstalled. 

they will check for other problems and send em a quote. 

I do appreciate everyone’s help, and the competence of the workers has been quite a surprise. 


Liz

> On Aug 23, 2016, at 10:02 PM, Marianne Denning via Nfb-krafters-korner <nfb-krafters-korner at nfbnet.org> wrote:
> 
> You should certainly contact Humanware.  Their number is 800 722-3393.
> 
> On Tue, Aug 23, 2016 at 2:40 PM, Liz via Nfb-krafters-korner <
> nfb-krafters-korner at nfbnet.org> wrote:
> 
>> I wonder if Is could contact DBS here or Humanware.
>> I no longer have a case with dBS.
>> 
>> Liz
>> 
>> Liz
>> 
>>> On Aug 23, 2016, at 12:13 PM, Powers, Terry (NIH/NCI) [E] via
>> Nfb-krafters-korner <nfb-krafters-korner at nfbnet.org> wrote:
>>> 
>>> Good luck, Liz, with getting your unit fixed!
>>> 
>>> Terry
>>> 
>>> 
>>> -----Original Message-----
>>> From: Liz via Nfb-krafters-korner [mailto:nfb-krafters-korner at nfbnet.org
>> ]
>>> Sent: Tuesday, August 23, 2016 11:16 AM
>>> To: List for blind crafters and artists <nfb-krafters-korner at nfbnet.org>
>>> Cc: Liz <masterspanishteacher2306 at gmail.com>
>>> Subject: Re: [Nfb-krafters-korner] O.t.: BrailleNote Apex Qeustion
>>> 
>>> it makes a clicking sound that is hard to describe if I try o press
>> anything.
>>> 
>>> I’ll give Humanware a call.
>>> 
>>> Liz
>>> 
>>>> On Aug 22, 2016, at 3:02 AM, Valerie via Nfb-krafters-korner <
>> nfb-krafters-korner at nfbnet.org> wrote:
>>>> 
>>>> Try space with O for the Options menu, then type R for review voice,
>> and you should be able to toggle speech from there as well.
>>>> Valerie..
>>>> 
>>>>> On Aug 22, 2016, at 12:37 AM, Liz via Nfb-krafters-korner <
>> nfb-krafters-korner at nfbnet.org> wrote:
>>>>> 
>>>>> I wanted to make sure it couldn’t still be in terminal mod.e I never
>> actually paired it with any device.
>>>>> I tried pressing the previous thumb key with the spacebar but nothing
>> happens.
>>>>> I also tried the command for turning off the braille display but
>> nothing seems to happen.
>>>>> Liz
>>>>> 
>>>>>> On Aug 21, 2016, at 10:59 PM, Ramona Walhof via Nfb-krafters-korner <
>> nfb-krafters-korner at nfbnet.org> wrote:
>>>>>> 
>>>>>> The Apex should go out of terminal mode when the i_phone or whatever
>> bluetooth device it is paired with is turned off.
>>>>>> 
>>>>>> There is another reset that often fixes problems.  I think it is dots
>> 4 5 6 chord.  But I recommend you call the technical support people to be
>> sure you get that command right.  Ordinarily, Waiting lines on the phone
>> are much shorter early in the morning and week days after Monday.
>>>>>> Ramona
>>>>>> 
>>>>>> -----Original Message-----
>>>>>> From: Nfb-krafters-korner
>>>>>> [mailto:nfb-krafters-korner-bounces at nfbnet.org] On Behalf Of Liz via
>>>>>> Nfb-krafters-korner
>>>>>> Sent: Sunday, August 21, 2016 12:26 PM
>>>>>> To: List for blind crafters and artists
>>>>>> <nfb-krafters-korner at nfbnet.org>
>>>>>> Cc: Liz <masterspanishteacher2306 at gmail.com>
>>>>>> Subject: [Nfb-krafters-korner] O.t.: BrailleNote Apex Qeustion
>>>>>> 
>>>>>> Hello everyone,
>>>>>> 
>>>>>> I have a BrailleNote Apex with a Qwerty keyboard.
>>>>>> It has power, but my problem is that my Braille display won’t come up.
>>>>>> If I reset it, the words “starting keysoft” appear. then eh display
>> disappears again.
>>>>>> When I used to use it, I turned off speech.
>>>>>> I would appreciate any suggestions as to how to get it to come back
>> up.
>>>>>> 
>>>>>> Thanks!
>>>>>> 
>>>>>> LIz
>>>>>> 
>>>>>> 
>>>>>>> On Aug 21, 2016, at 12:28 PM, Joyce Kane via Nfb-krafters-korner <
>> nfb-krafters-korner at nfbnet.org> wrote:
>>>>>>> 
>>>>>>> I know what you mean, Henry.
>>>>>>> 
>>>>>>> -----Original Message-----
>>>>>>> From: Nfb-krafters-korner
>>>>>>> [mailto:nfb-krafters-korner-bounces at nfbnet.org
>>>>>>> <mailto:nfb-krafters-korner-bounces at nfbnet.org>] On Behalf Of Henry
>>>>>>> Osborne via Nfb-krafters-korner
>>>>>>> Sent: Sunday, August 21, 2016 12:58 PM
>>>>>>> To: List for blind crafters and artists
>>>>>>> <nfb-krafters-korner at nfbnet.org
>>>>>>> <mailto:nfb-krafters-korner at nfbnet.org>>
>>>>>>> Cc: Henry Osborne <hosbornejr at gmail.com
>>>>>>> <mailto:hosbornejr at gmail.com>>
>>>>>>> Subject: Re: [Nfb-krafters-korner] OT Window Update
>>>>>>> 
>>>>>>> I am so glad that I listened to my Voc Rehab Councelor, and am not
>>>>>>> going to install Windows 10.
>>>>>>> W 7 suits me just fine.
>>>>>>> Henry
>>>>>>> 
>>>>>>> -----Original Message-----
>>>>>>> From: Terry Knox via Nfb-krafters-korner
>>>>>>> Sent: Sunday, August 21, 2016 10:24 AM
>>>>>>> To: List for blind crafters and artists
>>>>>>> Cc: Terry Knox
>>>>>>> Subject: [Nfb-krafters-korner] OT Window Update
>>>>>>> 
>>>>>>> I am posting these updates to the list as a caution about Windows
>>>>>>> 10 as I know how important your computers are to all of you to take
>>>>>>> caution. It is day 6 and no computer. Let me clear this up. I do
>>>>>>> have a basic computer but Nothing elso, No operating syster. MS has
>>>>>>> had my computer online for 5 days for at least 6 hours each day,
>>>>>>> and it is Impossible to reinstall the operating system. This is the
>> caution for each of you. Back up your system.
>>>>>>> I did have most of my files backed up and saved. However, when they
>>>>>>> are finished, whenever, I will loose all my programs and each have
>>>>>>> to be reinstalled. If they can fix their system at all. This is a
>>>>>>> nightmare for me and I just could cry. I do have my files, Thank
>>>>>>> God, but guess what, I can not use them, send, work or do anything
>>>>>>> with them. This would be fine, if this is something a blind person
>>>>>>> did, but it is totally MS, for some reason, the working system is
>>>>>>> gone, so strange. I have been working with supervisors from MS and
>>>>>>> even with their experience, nothing. Last told on Saturday, they
>>>>>>> were taking down my Desktop but the computer would not reinstall
>>>>>>> the operating system. So now they tell me 24 to 48 hours and they
>>>>>>> will get back to me. They can not send anyone here closes repair
>>>>>>> Charolette NC 5 hours from here. I can still read the list but that
>>>>>>> is all I can do. Please, everyone, take time to back up, use a
>>>>>>> thumb drive, CD Rom, the cloud, drop box but set some time to do
>>>>>>> this. Still no solution
>>>>>>> 
>>>>>>> Terry K
>>>>>>> 
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> 
> 
> 
> -- 
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
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