[Nfb-krafters-korner] O.t.: BrailleNote Apex Qeustion

Wed Aug 24 19:34:30 UTC 2016

Oh no!  Hopefully, they get it back to you very soon.

On Wed, Aug 24, 2016 at 3:26 PM, Liz via Nfb-krafters-korner <
nfb-krafters-korner at nfbnet.org> wrote:

> So I have to send it in. My software is bad so it has to be reinstalled.
>
> they will check for other problems and send em a quote.
>
> I do appreciate everyone’s help, and the competence of the workers has
> been quite a surprise.
>
>
> Liz
>
> > On Aug 23, 2016, at 10:02 PM, Marianne Denning via Nfb-krafters-korner <
> nfb-krafters-korner at nfbnet.org> wrote:
> >
> > You should certainly contact Humanware.  Their number is 800 722-3393.
> >
> > On Tue, Aug 23, 2016 at 2:40 PM, Liz via Nfb-krafters-korner <
> > nfb-krafters-korner at nfbnet.org> wrote:
> >
> >> I wonder if Is could contact DBS here or Humanware.
> >> I no longer have a case with dBS.
> >>
> >> Liz
> >>
> >> Liz
> >>
> >>> On Aug 23, 2016, at 12:13 PM, Powers, Terry (NIH/NCI) [E] via
> >> Nfb-krafters-korner <nfb-krafters-korner at nfbnet.org> wrote:
> >>>
> >>> Good luck, Liz, with getting your unit fixed!
> >>>
> >>> Terry
> >>>
> >>>
> >>> -----Original Message-----
> >>> From: Liz via Nfb-krafters-korner [mailto:nfb-krafters-korner@
> nfbnet.org
> >> ]
> >>> Sent: Tuesday, August 23, 2016 11:16 AM
> >>> To: List for blind crafters and artists <nfb-krafters-korner at nfbnet.
> org>
> >>> Cc: Liz <masterspanishteacher2306 at gmail.com>
> >>> Subject: Re: [Nfb-krafters-korner] O.t.: BrailleNote Apex Qeustion
> >>>
> >>> it makes a clicking sound that is hard to describe if I try o press
> >> anything.
> >>>
> >>> I’ll give Humanware a call.
> >>>
> >>> Liz
> >>>
> >>>> On Aug 22, 2016, at 3:02 AM, Valerie via Nfb-krafters-korner <
> >> nfb-krafters-korner at nfbnet.org> wrote:
> >>>>
> >>>> Try space with O for the Options menu, then type R for review voice,
> >> and you should be able to toggle speech from there as well.
> >>>> Valerie..
> >>>>
> >>>>> On Aug 22, 2016, at 12:37 AM, Liz via Nfb-krafters-korner <
> >> nfb-krafters-korner at nfbnet.org> wrote:
> >>>>>
> >>>>> I wanted to make sure it couldn’t still be in terminal mod.e I never
> >> actually paired it with any device.
> >>>>> I tried pressing the previous thumb key with the spacebar but nothing
> >> happens.
> >>>>> I also tried the command for turning off the braille display but
> >> nothing seems to happen.
> >>>>> Liz
> >>>>>
> >>>>>> On Aug 21, 2016, at 10:59 PM, Ramona Walhof via Nfb-krafters-korner
> <
> >> nfb-krafters-korner at nfbnet.org> wrote:
> >>>>>>
> >>>>>> The Apex should go out of terminal mode when the i_phone or whatever
> >> bluetooth device it is paired with is turned off.
> >>>>>>
> >>>>>> There is another reset that often fixes problems.  I think it is
> dots
> >> 4 5 6 chord.  But I recommend you call the technical support people to
> be
> >> sure you get that command right.  Ordinarily, Waiting lines on the phone
> >> are much shorter early in the morning and week days after Monday.
> >>>>>> Ramona
> >>>>>>
> >>>>>> -----Original Message-----
> >>>>>> From: Nfb-krafters-korner
> >>>>>> [mailto:nfb-krafters-korner-bounces at nfbnet.org] On Behalf Of Liz
> via
> >>>>>> Nfb-krafters-korner
> >>>>>> Sent: Sunday, August 21, 2016 12:26 PM
> >>>>>> To: List for blind crafters and artists
> >>>>>> <nfb-krafters-korner at nfbnet.org>
> >>>>>> Cc: Liz <masterspanishteacher2306 at gmail.com>
> >>>>>> Subject: [Nfb-krafters-korner] O.t.: BrailleNote Apex Qeustion
> >>>>>>
> >>>>>> Hello everyone,
> >>>>>>
> >>>>>> I have a BrailleNote Apex with a Qwerty keyboard.
> >>>>>> It has power, but my problem is that my Braille display won’t come
> up.
> >>>>>> If I reset it, the words “starting keysoft” appear. then eh display
> >> disappears again.
> >>>>>> When I used to use it, I turned off speech.
> >>>>>> I would appreciate any suggestions as to how to get it to come back
> >> up.
> >>>>>>
> >>>>>> Thanks!
> >>>>>>
> >>>>>> LIz
> >>>>>>
> >>>>>>
> >>>>>>> On Aug 21, 2016, at 12:28 PM, Joyce Kane via Nfb-krafters-korner <
> >> nfb-krafters-korner at nfbnet.org> wrote:
> >>>>>>>
> >>>>>>> I know what you mean, Henry.
> >>>>>>>
> >>>>>>> -----Original Message-----
> >>>>>>> From: Nfb-krafters-korner
> >>>>>>> [mailto:nfb-krafters-korner-bounces at nfbnet.org
> >>>>>>> <mailto:nfb-krafters-korner-bounces at nfbnet.org>] On Behalf Of
> Henry
> >>>>>>> Osborne via Nfb-krafters-korner
> >>>>>>> Sent: Sunday, August 21, 2016 12:58 PM
> >>>>>>> To: List for blind crafters and artists
> >>>>>>> <nfb-krafters-korner at nfbnet.org
> >>>>>>> <mailto:nfb-krafters-korner at nfbnet.org>>
> >>>>>>> Cc: Henry Osborne <hosbornejr at gmail.com
> >>>>>>> <mailto:hosbornejr at gmail.com>>
> >>>>>>> Subject: Re: [Nfb-krafters-korner] OT Window Update
> >>>>>>>
> >>>>>>> I am so glad that I listened to my Voc Rehab Councelor, and am not
> >>>>>>> going to install Windows 10.
> >>>>>>> W 7 suits me just fine.
> >>>>>>> Henry
> >>>>>>>
> >>>>>>> -----Original Message-----
> >>>>>>> From: Terry Knox via Nfb-krafters-korner
> >>>>>>> Sent: Sunday, August 21, 2016 10:24 AM
> >>>>>>> To: List for blind crafters and artists
> >>>>>>> Cc: Terry Knox
> >>>>>>> Subject: [Nfb-krafters-korner] OT Window Update
> >>>>>>>
> >>>>>>> I am posting these updates to the list as a caution about Windows
> >>>>>>> 10 as I know how important your computers are to all of you to take
> >>>>>>> caution. It is day 6 and no computer. Let me clear this up. I do
> >>>>>>> have a basic computer but Nothing elso, No operating syster. MS has
> >>>>>>> had my computer online for 5 days for at least 6 hours each day,
> >>>>>>> and it is Impossible to reinstall the operating system. This is the
> >> caution for each of you. Back up your system.
> >>>>>>> I did have most of my files backed up and saved. However, when they
> >>>>>>> are finished, whenever, I will loose all my programs and each have
> >>>>>>> to be reinstalled. If they can fix their system at all. This is a
> >>>>>>> nightmare for me and I just could cry. I do have my files, Thank
> >>>>>>> God, but guess what, I can not use them, send, work or do anything
> >>>>>>> with them. This would be fine, if this is something a blind person
> >>>>>>> did, but it is totally MS, for some reason, the working system is
> >>>>>>> gone, so strange. I have been working with supervisors from MS and
> >>>>>>> even with their experience, nothing. Last told on Saturday, they
> >>>>>>> were taking down my Desktop but the computer would not reinstall
> >>>>>>> the operating system. So now they tell me 24 to 48 hours and they
> >>>>>>> will get back to me. They can not send anyone here closes repair
> >>>>>>> Charolette NC 5 hours from here. I can still read the list but that
> >>>>>>> is all I can do. Please, everyone, take time to back up, use a
> >>>>>>> thumb drive, CD Rom, the cloud, drop box but set some time to do
> >>>>>>> this. Still no solution
> >>>>>>>
> >>>>>>> Terry K
> >>>>>>>
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> >>>>>>>
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> >>
> >
> >
> >
> > --
> > Marianne Denning, TVI, MA
> > Teacher of students who are blind or visually impaired
> > (513) 607-6053
> > _______________________________________________
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Teacher of students who are blind or visually impaired
(513) 607-6053