[NFB-Krafters-Korner] Lion brand

Wed Mar 4 19:33:10 UTC 2020

I only have their support email. Just type up what the problems are

Jaycie ferre

> On Mar 4, 2020, at 12:25 PM, Jeanette Kutash via NFB-Krafters-Korner <nfb-krafters-korner at nfbnet.org> wrote:
> 
> Jacy, please contact me at Kutash-jm at comcast.net with the contact info for Lionbrand. I have the perfect example of some things that are website difficulties they need to address for blind users, and not because of Jaws, but I need to contact them directly, as I cannot figure out how to explain this to you and forward what I have found.
> 
> Thank you,
> 
> Jeanette Kutash 
> 
> -----Original Message-----
> From: NFB-Krafters-Korner [mailto:nfb-krafters-korner-bounces at nfbnet.org] On Behalf Of Jaycie Dabb via NFB-Krafters-Korner
> Sent: Tuesday, March 03, 2020 7:28 PM
> To: List for blind crafters and artists
> Cc: Jaycie Dabb
> Subject: Re: [NFB-Krafters-Korner] Lion brand
> 
> I would like to know who is having problems as well since I have the contact info. 
> 
> Jaycie ferre
> 
>> On Mar 3, 2020, at 5:19 PM, rayndarren--- via NFB-Krafters-Korner <nfb-krafters-korner at nfbnet.org> wrote:
>> 
>> They can fix it yes, but it won't be an easy thing, particularly if there's no problem with VO. It may be a jaws version issue as well. Unfortunately, there's nothing to be done for that but upgrading. 
>> 
>> Whomever is actually having issues, apologies, the names escape me at the moment, reach out to me privately if you'd like and we can set up a time to go over things. rayndarren at gmail.com
>> 
>> Sarah
>> 
>> -----Original Message-----
>> From: NFB-Krafters-Korner <nfb-krafters-korner-bounces at nfbnet.org> On Behalf Of Jaycie Dabb via NFB-Krafters-Korner
>> Sent: Tuesday, March 3, 2020 3:23 PM
>> To: Nfb-krafters-korner at nfbnet.org
>> Cc: Jaycie Dabb <jayciebug4 at gmail.com>
>> Subject: Re: [NFB-Krafters-Korner] Lion brand
>> 
>> I have been using voiceover, and have no problems at all. I’m wondering if it’s just a jaws problem or a windows problem? If so, can they even fix that? 
>> 
>> Jaycie ferre
>> 
>>>> On Mar 3, 2020, at 3:40 PM, Jaycie Dabb <jayciebug4 at gmail.com> wrote:
>>> 
>>> 
>>> Hi Jaycie,
>>> 
>>> Thank you for reaching out to us. We apologize for any inconvenience caused by our website – we have made quite a few changes recently in the area of accessibility, but there is always room for improvement.
>>> 
>>> If you wouldn't mind letting us know what the problem areas are, we would be happy to look into improving them.
>>> 
>>> Jaycie ferre
>>> 
>>>>>> On Mar 3, 2020, at 3:40 PM, Jaycie Dabb <jayciebug4 at gmail.com> wrote:
>>>>>> 
>>>> 
>>>> This is the message I got from lionbrand :)
>>>> 
>>>> If you guys want to send me the list of what is not working on the website, I will send it to them. 
>>>> Jaycie ferre
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