[NFB-Science] Problems with latest version of Acrobat DC Pro

[Kelly Thornbury]

I am hoping someone here can help me out, I’m not sure where else to go.

Due to a computer crash, I had to reinstall all my Adobe acrobat software (pro DC and reader). Now I am having all sorts of accessibility problems with forms. First, under the tools tab in the view menu, the icon to prepare forms is missing. When I go through the managed tools tab under the edit menu I can find the prepare forms tool, but JAWS won’t read the form fields of any file I convert to a form. On Files I have been able to convert two forms, the intended signature blocks do not convert to signable fields. This was never a problem in the past. 

Can anyone help me with the proper settings to get all this to work correctly you again? This would be for acrobat pro and reader.

Also, is there a resource for keystroke commands for editing and creating PDF forms? I found in the past that a lot of the editing tools don’t seem to work with jAWS. Any help would be greatly appreciated.

Thank you,
Kelly


Windows 10
JAWS 2019
Adobe reader 2019
Adobe acrobat DC pro 2019

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