[nfb-talk] TSA discrimination in Orlando

T. Joseph Carter carter.tjoseph at gmail.com
Wed Aug 3 14:41:58 UTC 2011 

I was told to hang on to the agent.  I declined to do this.  That’s 
where the fuss started.  The only thing that makes sense is that my 
refusal to do that somehow made me "non-compliant" and justified all 
else that was done.  The option to walk through the gate on my own 
was never presented.  Only to hang on to someone like a child, or be 
subjected to punitive measures.

"Walk on my own like an adult" was not an option available to me.  
I’d have taken it if it were.  Legally speaking, I am not required to 
do that, but I’m quite able to do it and would have for simplicity if 
that option were available to me.

The fact that all of the people who seem to think I should have done 
that continue to overlook is that I was treated like a CRIPPLE (yes, 
I said CRIPPLE) from the point I approached the checkpoint until I 
stepped through the checkpoint.  Simple things like putting one foot 
in front of another independently were assumed to be beyond my 
capacity, and asserting that I had some mental and physical ability 
apparently made me a threat.

Upon crossing the gate, I was treated not as a cripple, but as a 
criminal.  And I was warned that I would be if I didn’t shut up, hang 
on to the agent, and behave myself like a good little boy.

The last time someone tried to treat me that way was after my first 
cancer surgery.  My doctor had intended for about a week in a skilled 
nursing facility with regular PT and the like, but Medicare wouldn’t 
pay for that.  The residents had written orders to have me committed 
to a nursing/retirement home for several months to recover from 
surgery because they thought I would need the extra "help", being 
blind.

I made some inquiries about how I would likely be regarded at the 
facility in question, and it was made clear to me that the general 
assumption was that I’d need a bed alarm because it wouldn’t be safe 
for a blind person to be up and moving without supervision.  I told 
the doctor I appalled by this, and if I was sent to such a place I 
would NOT remain there.

He, having come to know me well enough by then, agreed that it was 
not a good place to send me, that he was well aware I would not 
remain in such a place, and that it would certainly NOT be conducive 
to my recovery.  He arranged for home health visits to manage the 
excruciatingly painful wound vac changes I would require several 
times a week, made sure I had a hefty supply of pain killers (which 
largely didn’t help), and told me to let him know if I needed 
anything more.

Had it been up to these residents, I’d likely have had a legal fight 
on my hand not to be committed to this institutional setting for a 
season or more.  And you damned well better believe I’d have fought 
it, with or without support, then as now.

Because it’s the right thing to do, because there is no justification 
in the law for what happened, and because I’m not going to sit around 
and watch it be done to someone else.  Not while I have the power to 
see that it stops here, with me.

I happen to know those residents were chewed out rather severely for 
their gross error in judgment as to the effects of my disability and 
the trouble they could’ve gotten the hospital into.  (In reality, the 
hospital was never in any danger, but the residents need not know 
that fact.)  As students, they learned something.  They won’t make 
that mistake in the future.

Such an educative outcome with the TSA agents in Orlando is unlikely, 
because the NFB decided not to get involved (and in fact, to ignore 
my request that they look at the incident.)  I don’t have someone 
like my doctor to pull aside and explain the situation to this time.  
I have an agency which has simply chosen to ignore my complaint, much 
as the NFB has.  Nothing will be learned, and the next person who 
comes along will be treated as I was.

I did what I could.

Joseph - kf7qzc


On Wed, Aug 03, 2011 at 09:18:30AM -0400, Powers, Terry (NIH/OD/DEAS) [E] wrote:
>Joseph;
>After giving up your cane, why didn't you walk through the gate.  How can they tell if you had any limited sight or not.  I was able to walk through.  They showed me or rather handed me my items after going through the gate and at least one gate they used some kind of wand or device on me.  On the way back I had to take my shoes off too.  After struggling, because of my back, I noticed some were sitting to remove or put their shoes on.  There were close to ten of us going through at the same time.
>
>Terry Powers
>
>
>-----Original Message-----
>From: T. Joseph Carter [mailto:carter.tjoseph at gmail.com]
>Sent: Tuesday, August 02, 2011 11:07 AM
>To: NFB Talk Mailing List
>Subject: Re: [nfb-talk] TSA discrimination in Orlando
>
>I refused the sighted guide.  As a result, my cane was returned to me and I got the extra screening because of it.  My cane had already been scanned and found to be free of anything harmful.  But because I had said that the regulations permitted my use of my cane, and because I refused the sighted guide, I was to be searched.
>
>I was told this before I stepped through.  The officer stepped through, and I waited for the machine to be cleared.
>
>Then I stepped through, and was immediately escorted to be searched.
>I protested that I had NOT set off the detector, and another agent said he would call a supervisor.  The agent insisted that no supervisor was necessary and that I was to be searched even though I had not set off the metal detector.
>
>Later on when I pointed out that the first agent had said this, the lie was invented on the spot that I HAD set it off by another agent, covering for the first.  Again, video record will show that to be false.  Not that it will be investigated, because nobody has even acknowledged my complaint.  Why should they?  I'm just one man, and a blind man at that.
>
>Sure would have helped if there was some sort of Federation of blind people who would actually have filed the complaint on my behalf, with the weight of a national organization behind it.  Not looking for any financial settlement, or even an apology, just calling for the TSA at the airport in question to get some training so that if, say, a few thousand blind people were to descend upon that airport again, say annually for the better part of a decade, this kind of thing would not happen again.
>
>Alas, no such Federation seems willing to even respond to the issue.
>I've been as ignored by the leadership of the NFB as I have been by the government.  The only Federation leader to say one damned thing in public or private about it is Mike Freeman, and his disinterest is now a matter of public record.  It's apparently shared by others in the Federation's hierarchy who did not return my emails or phone calls about the matter.
>
>Joseph - kf7qzc
>
>
>On Tue, Aug 02, 2011 at 09:51:36AM -0500, Steve Jacobson wrote:
>>Joseph,
>>
>>Since this discussion goes on, You said as I understand it that an
>>employee took you through the metal detector using sighted guide
>>technique and that the employee set off the metal detector.  If that is the case, how could the detector have been reliably cleared before you went through?  What don't I understand?
>>
>>Best regards,
>>
>>Steve Jacobson
>>
>>On Tue, 2 Aug 2011 07:39:19 -0700, T. Joseph Carter wrote:
>>
>>>The difference is that they do video recordings (with no audio).
>>>When metal detectors go off, there are flashing red lights and sounds.
>>>There were neither when I stepped through.  That would show on the
>>>video quite clearly.
>>
>>>Joseph - kf7qzc
>>
>>
>>>On Mon, Aug 01, 2011 at 10:38:41AM -0500, Steve Jacobson wrote:
>>>>I think, though, that we have to be sure we understand what the
>>>>battle is.  If Joe was not given the option of walking alone, and if
>>>>he truly did not set
>>off the
>>>>metal detector but was searched as a sort of punishment, this would
>>>>seem to me to be very unusual treatment, and some complaining is in
>>>>order.  As
>>these
>>>>events go, it is always hard to know exactly what happened if one was
>>>>not there, and we have to count some on joe's ability to be
>>>>objective.  From my experience with dealing with airline complaints,
>>>>what one can count on completely is that the staff will remember
>>>>events differently than does Joe, and
>>that
>>>>makes is very difficult to get any meaningful resolution, but raising a complaint can at least raise awareness.
>>>>
>>>>Best regards,
>>>>
>>>>Steve Jacobson
>>>>
>>>>On Mon, 1 Aug 2011 07:27:14 -0400, Brian Miller wrote:
>>>>
>>>>>Hi Chuck,
>>>>
>>>>>I tend to agree with you with respect to picking our battles.
>>>>
>>>>>I do think dignity is involved, however, when ill-trained security
>>>>>officials drag us about like children, or fail to understand how to
>>>>>work with someone using a guide dog.
>>>>
>>>>>Frankly, I'm more annoyed by the woefully ill-trained sky-caps who
>>>>>provide assistance to people with disabilities in airports to get to
>>>>>and from their gates.  These services are farmed out to the lowest
>>>>>bidder, and utilize workers that are clearly hired because they are the cheapest available...
>>>>>Usually students, or, most often, individuals who are recent
>>>>>immigrants to the United States.  I've seen many times when a
>>>>>sky-cap treated my wife extremely rudely because she is a woman, or, because she uses a dog.
>>>>
>>>>>I travel a lot, and encounter this all the time, but I'm still not
>>>>>sure I'm ready to take up the sword and charge at this issue... But
>>>>>I'm getting there! *asmile*
>>>>
>>>>>Brian M
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>From: nfb-talk-bounces at nfbnet.org
>>>>>[mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of
>>>>>ckrugman at sbcglobal.net
>>>>>Sent: Monday, August 01, 2011 3:04 AM
>>>>>To: NFB Talk Mailing List
>>>>>Subject: Re: [nfb-talk] TSA discrimination in Orlando
>>>>
>>>>>I think that dignity is a relative term here. I would have to agree
>>>>>with the position that there are much more important battles to go through every day.
>>>>
>>>>>I frequently have to go through security checkpoints not only in
>>>>>airports but each time I go in to a courthouse and not only do I
>>>>>give up my cane but warn the TSA official or deputy that it will set
>>>>>it off. While we may want to rant and rave about indignities we do
>>>>>need to fit in to the sithted world if we want the dignity that you are so concerned about.
>>>>>Chuck
>>>>>----- Original Message -----
>>>>>From: "T. Joseph Carter" <carter.tjoseph at gmail.com>
>>>>>To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
>>>>>Sent: Monday, July 11, 2011 10:26 PM
>>>>>Subject: Re: [nfb-talk] TSA discrimination in Orlando
>>>>
>>>>
>>>>>> So then I guess the TSA agent was right, if you're a fair representative.
>>>>>> No other blind person insisted upon his rights clearly stated in
>>>>>> TSA regulations.
>>>>>>
>>>>>> An attack on the dignity of the blind is an attack on every single
>>>>>> one of us.  If that's not your fight, then I am sorry.  If it is
>>>>>> not the National Federation of the Blind's fight, then we have
>>>>>> become as cowardly as the ACB and the HELP committee can safely
>>>>>> ignore our little request that blind people be paid a fair wage
>>>>>> for fair work, because we lack the backbone to defend what little
>>>>>> we have won, let alone
>>>>>fight for more dignity.
>>>>>>
>>>>>> It isn't about how far I could walk with or without a cane.  It is
>>>>>> about it being respectable to be blind.  It is about defending a
>>>>>> law that Federationists fought and went to jail trying to win for
>>>>>> all of us, whether you personally give a damn or not.  This was an
>>>>>> attack on the dignity of the blind, outright, and it was an attack
>>>>>> on every single one of us.
>>>>>>
>>>>>> I've pointed out that you don't feel any need or desire to defend
>>>>>> the rights the Federation fought so hard to attain for you.  If
>>>>>> you feel insulted by that, maybe you need to ask yourself what
>>>>>> your life would be right now if the Federation hadn't been there
>>>>>> to fight for the rights you have today, including those you
>>>>>> casually disregard as not personally significant.
>>>>>>
>>>>>> That would be equivalent to me saying that discrimination against
>>>>>> guide dogs isn't my fight because I use a cane.  It IS my fight,
>>>>>> because I am a Federationist and an attack on the rights of any of
>>>>>> us as blind citizens is an attack on every single one of us.  I
>>>>>> don't know about anybody else, especially after reading some of
>>>>>> the cowardly responses on this list, but that is what I go to the
>>>>>> matt for, every single time, whether it happens to me or not.
>>>>>>
>>>>>> Joseph
>>>>>>
>>>>>> On Tue, Jul 12, 2011 at 12:09:16AM -0400, Brian Miller wrote:
>>>>>>>Hi Joe,
>>>>>>>
>>>>>>>You're assuming I feel intimidated , and this isn't the case at all.
>>>>>>>However, I will say that as someone who travels for work, travels
>>>>>>>for fun, and travels often, I'm inclined to smile and nod and just
>>>>>>>let the TSA guys have their way rather than risk my livelihood and
>>>>>>>my lifestyle over something that is very low on my list of issues.
>>>>>>>Using my cane to go through the machine is likely to set it off,
>>>>>>>as it has metal on the tip, the chain, and sometimes things
>>>>>>>attached to the chain.  To me, putting my cane on the belt and
>>>>>>>walking maybe five to ten steps at most and getting my cane on the
>>>>>>>other side is not taxing my skills, my patience, or my dignity.
>>>>>>>There are plenty of other things that do, however, but this isn't
>>>>>>>one of them.
>>>>>>>
>>>>>>>I've said that it sure sounds like you got rotten treatment at the
>>>>>>>hands of the TSA guys, and I think you should pursue a complaint,
>>>>>>>but don't put words in my mouth, impune my integrity, or frankly
>>>>>>>insult me because this just isn't my fight.  Do I like the
>>>>>>>brutalizing we all get at the security check points?  Of course
>>>>>>>not, but this is an issue way bigger than all of us here.
>>>>>>>
>>>>>>>
>>>>>>>Airports are full of idiots who know nothing about blindness --
>>>>>>>have you had a sky cap assist you lately?  Talk about insulting!
>>>>>>>A gate agent recently accused my wife of faking being blind
>>>>>>>because she was such a competent traveler.  Now that's something
>>>>>>>I'm willing to go to the matt over...
>>>>>>>
>>>>>>>Best of luck,
>>>>>>>
>>>>>>>Brian M
>>>>>>>
>>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>From: nfb-talk-bounces at nfbnet.org
>>>>>>>[mailto:nfb-talk-bounces at nfbnet.org]
>>>>>>>On Behalf Of T. Joseph Carter
>>>>>>>Sent: Monday, July 11, 2011 11:29 PM
>>>>>>>To: NFB Talk Mailing List
>>>>>>>Subject: Re: [nfb-talk] TSA discrimination in Orlando
>>>>>>>
>>>>>>>So what you're saying, Brian, is that you're willing to be
>>>>>>>intimidated into giving up your rights, because the big boogeyman
>>>>>>>TSA agents can do too much to you if you don't do exactly what
>>>>>>>they say, whether it's illegal or flies in the face of every
>>>>>>>battle we have fought long and hard for as an organization?
>>>>>>>
>>>>>>>Just want to be sure I understand here.  Because the TSA said that
>>>>>>>of nearly 3,000 blind people going through the airport, I'm the
>>>>>>>only one who insisted that I had a right NOT to be led around like
>>>>>>>a child, denied the use of my cane for travel.
>>>>>>>
>>>>>>>Joseph
>>>>>>>
>>>>>>>
>>>>>>>On Mon, Jul 11, 2011 at 09:07:58PM -0400, Brian Miller wrote:
>>>>>>>>Hi Peter,
>>>>>>>>
>>>>>>>>I don't think anyone feels that Joe was treated well, or with the
>>>>>>>>respect he deserves, but security checks are a serious hassle and
>>>>>>>>a drag for everyone, and indignities abound.  I think solidarity
>>>>>>>>across the board, and not just for blind people, is in order.
>>>>>>>>
>>>>>>>>I merely say that for me using my cane to walk a few feet through
>>>>>>>>the metal detector is not worth fighting over -- the last thing I
>>>>>>>>need is to end up on a "no fly" list.  The point is, you are
>>>>>>>>exactly right that the blind have been fighting, and getting
>>>>>>>>arrested, and going to jail, for years over our right to have our
>>>>>>>>mobility devices, and we've won some, and lost many others.  I
>>>>>>>>think we need to figure out where to focus our energies to
>>>>>>>>maximize independence while recognizing that we face a very
>>>>>>>>difficult environment in which to make our arguments when it
>>>>>>>comes to security.
>>>>>>>>
>>>>>>>>Heck, we still don't, and maybe never will, have the right to sit
>>>>>>>>in the emergency row -- now that makes me feel more like a child
>>>>>>>>than does a quick guide through the magnetometer .
>>>>>>>>
>>>>>>>>Not long ago Dr. Fred Schoeder was denied the right to fly to a
>>>>>>>>meeting because he was traveling alone... Granted, this was not
>>>>>>>>in the United States, but that kind of right of freedom of
>>>>>>>>movement, is something I'm willing to lie down on the tarmac for
>>>>>>>>and go to jail.... Maybe not a jail in Thailand, though *smile*
>>>>>>>>
>>>>>>>>In any case, I don't think Alicia, or any of us, are trying to
>>>>>>>>miminize the fight we all face.
>>>>>>>>
>>>>>>>>Brian M
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>-----Original Message-----
>>>>>>>>From: nfb-talk-bounces at nfbnet.org
>>>>>>>>[mailto:nfb-talk-bounces at nfbnet.org]
>>>>>>>>On Behalf Of Peter Donahue
>>>>>>>>Sent: Monday, July 11, 2011 11:30 AM
>>>>>>>>To: Alicia Richards; NFB Talk Mailing List
>>>>>>>>Subject: Re: [nfb-talk] TSA discrimination in Orlando
>>>>>>>>
>>>>>>>>Hello Alicia and everyone,
>>>>>>>>
>>>>>>>>The next time you pass through a TSA Check point we'll cut both
>>>>>>>>of your feet off and demand that you walk through like anyone else.
>>>>>>>>Blind people have fought long and hard to be allowed to keep
>>>>>>>>their canes and dogs with them at all times while passing through
>>>>>>>>TSA check points and on
>>>>>>>planes themselves.
>>>>>>>>Blind people were arrested and went to jail to insure these
>>>>>>>>rights are protected and we don't need our own people telling us
>>>>>>>>that it's not a big deal.
>>>>>>>>
>>>>>>>>Peter Donahue who along with Mary took their last flight ever on
>>>>>>>>a commercial airliner and can look forward to avoiding TSA
>>>>>>>>screeners in the future!
>>>>>>>>
>>>>>>>>----- Original Message -----
>>>>>>>>From: "Alicia Richards" <alicianfb at gmail.com>
>>>>>>>>To: "NFB Talk Mailing List" <nfb-talk at nfbnet.org>
>>>>>>>>Sent: Sunday, July 10, 2011 11:37 PM
>>>>>>>>Subject: Re: [nfb-talk] TSA discrimination in Orlando
>>>>>>>>
>>>>>>>>
>>>>>>>>I agree with Mike and others here.  Yes, the TSA has been given
>>>>>>>>too much power.  It's shameful that they can perform such
>>>>>>>>invasive patdowns, violating one's personal space and dignity.
>>>>>>>>but as Ryan said, that's not a blindness issue: they can do that
>>>>>>>>to anyone.  And, I've never understood people's issue with giving
>>>>>>>>up their cane for 30 seconds, taking someone's hand to walk five
>>>>>>>>steps through the security check, and then have their cane handed right back to them.
>>>>>>>>I question someone's mobility training if they are unable to walk
>>>>>>>>five steps without their cane, and also can't help but wonder if
>>>>>>>>they're exhibiting what I believe was once called, "rebellious
>>>>>independence,"
>>>>>>>>by refusing to take the hand or arm of a TSA official for that
>>>>>>>>very brief time.  But to each their own.  Joseph, I'll be curious
>>>>>>>>if you get a
>>>>>>>reply from Scott LaBarre about this?
>>>>>>>>
>>>>>>>>Alicia
>>>>>>>>
>>>>>>>>
>>>>>>>>__________ Information from ESET Smart Security, version of virus
>>>>>>>>signature database 6282 (20110710) __________
>>>>>>>>
>>>>>>>>The message was checked by ESET Smart Security.
>>>>>>>>
>>>>>>>>http://www.eset.com
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
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>>>>>>>>e2%4
>>>>>>>>0s
>>>>>>>>atx.r
>>>>>>>>r.com
>>>>>>>>
>>>>>>>>
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>>>>>>>>-mil
>>>>>>>>le
>>>>>>>>r%40u
>>>>>>>>iowa.edu
>>>>>>>>
>>>>>>>>
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>>>>>>>>tjos
>>>>>>>>ep
>>>>>>>>h%40gmail.com
>>>>>>>
>>>>>>>_______________________________________________
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>>>>>>>mill
>>>>>>>er%40u
>>>>>>>iowa.edu
>>>>>>>
>>>>>>>
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>>>>>>>jose
>>>>>>>ph%40gmail.com
>>>>>>
>>>>>> _______________________________________________
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>>>>>> %40s
>>>>>> bcglobal.net
>>>>
>>>>
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>>>>
>>>>
>>>>
>>>>
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