[nfb-talk] Home Security Systems

[Star Gazer]

	ADT is miserable. They are so bad I had their contractor's liscense
pulled when the contractor they hired to do the install did it so badly I
threatened legal action. Among his failings was to put a motion sensor
directly above a heating vent so everytime the furnace came on, the vent
would blow air and the alarm would sound. 
I only succeeded in getting one contractor to loose his liscense, but ADT
makes their money based on speed. They liscense contractors and the more
security systems those contractors install the more they are paid. You have
to fight like a tiger to convince the ATD mother ship that the contractors
did something wrong, that you are not an idiot homeowner

-----Original Message-----
From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Dick and
Donna Walker via nfb-talk
Sent: Monday, January 26, 2015 3:16 PM
To: 'NFB Talk Mailing List'
Subject: [nfb-talk] Home Security Systems

My husband and I are both blind and beginning the search for an accessible
home security system.  We have Suddenlink for internet, cable television and
home phone.  They offer home security.  Their page says it has a touch
screen panel but works with iPhone, iPad or Android devices.  ADT is the
other one I plan on contacting.  

 

Looking for feedback from list members who might have input on either, or on
another security provider.  You can post or contact me off-list at:

 

walkercutoff at att.net

 

  Thanks, Donna Walker

 

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l.com. 
I'd stay away from them. 
As for your question about the touch panel, make sure it works for you. If
the panel talks the way you need it to, then you're good. Ditto for the
Iphone app, if it reads the way you need it to, you're good. Make any rep
demo the functionality and don't fall for the "when we install it, it will
work the way you want" line. 
You can also go old school and use a panel with a keypad with hard buttons.
You can't manage those remotely I don't think but you can at least arm and
disarm the system.