[NFB-Talk] Advice Not Resentment

Sat Mar 27 17:17:47 UTC 2021

Most stores that I go to, they end up taking somebody off a cash register to help you shop.  So, it is just a person, not trained for anything much, except to ring stuff up.  Pam.

From: Devin Prater via nFB-Talk 
Sent: Friday, March 26, 2021 7:09 AM
To: NFB Talk Mailing List 
Cc: Devin Prater 
Subject: Re: [NFB-Talk] Advice Not Resentment

There was one time, when I went to Walmart with a group of other people, when wehad an hour to shop. I sat there at customer support, in my mask, for that whole hour, with them assuring me that they’d get someone to help me, but no one did. In the end, I left that store with nothing that I came to get. Ah well, less money for them that day. But, other times have been better. They just need more customer support staff, trained to work with people with disabilities. Then again, all their staff should be trained to work with people with disabilities.

On March 26, 2021 2:33:32 AM Judy Jones via nFB-Talk <nfb-talk at nfbnet.org> wrote:

  I'm thinking our issue was with this particular store, as we have shopped Walmart in other locations with no problems.  But since others had had in-store issues, I was wondering how common they were.

  Judy

  -----Original Message-----
  From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Gail Crowe via nFB-Talk
  Sent: Thursday, March 25, 2021 5:16 PM
  To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
  Cc: Gail Crowe <gailcrowe1959 at gmail.com>
  Subject: Re: [NFB-Talk] Advice Not Resentment

  We just did a wal-mart run today.  We were there with a personal shopper for a couple of hours, and had no problems. We were wearing masks, and Covid is not a huge problem in rural Western Nebraska

  Sent from my iPhone

    On Mar 25, 2021, at 5:55 PM, Peter Donahue via nFB-Talk <nfb-talk at nfbnet.org> wrote:

    Hello Stacy and everyone,

    "Toolbox" is the operative word here. 

    Peter Donahue

    -----Original Message-----
    From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Stacie 
    Gallegos via nFB-Talk
    Sent: Thursday, March 25, 2021 5:30 PM
    To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
    Cc: Stacie Gallegos <shardy at nfbtx.org>
    Subject: Re: [NFB-Talk] Advice Not Resentment

    Hello Pam and all,

    Pam, please feel free to continue posting your questions regarding the ways blind people get day to day tasks done. Peter, I don’t know about anybody else on this list, but I personally feel you are being extremely rude. While individuals who are blind have blindness in common, I would be totally shocked if all blind people had identical tool boxes. What works for one individual might not work for another. I would like to ask that if you don’t have anything nice to say  that you consider not saying anything at all. I thought lists like this were here for people to ask questions without being judged. Kind regards. 

    —
    Stacie Gallegos
    President: National Federation of the Blind Houston Chapter
    Secretary: Texas Association of Guide Dog Users
    Secretary: Texas Parents of Blind Children

    E: shardy at nfbtx.org           H: stacieandcash at gmail.com
    M: 346.704.0190               O: 832.639.4477

    "Live the life you want: Blindness is not what holds you back”

      On Mar 25, 2021, at 5:22 PM, Pamela Dominguez via nFB-Talk <nfb-talk at nfbnet.org> wrote:

      I sure don’t know what you are talking about.  Pam.

      From: Peter Donahue via nFB-Talk
      Sent: Thursday, March 25, 2021 5:02 PM
      To: 'NFB Talk Mailing List'
      Cc: pmdonahue2 at gmail.com
      Subject: [NFB-Talk] Advice Not Resentment

      Hello Pam,

              Here again is another example of a blind person creating their own problems. Decide not to feel resentful and follow our suggestions so you can solve your shopping and other life issues challenging you. Many sighted people also chose to feel resentful and are now paying the price of harboring such feelings towards those trying to help them. Don’t follow in their whose.

      Peter Donahue

      From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Pamela 
      Dominguez via nFB-Talk
      Sent: Thursday, March 25, 2021 2:36 PM
      To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
      Cc: Pamela Dominguez <pammygirl99 at gmail.com>
      Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About 
      Walmart Shopping Experience

      I resent you telling me what I have to do!  Pam.

      From: Peter Donahue via nFB-Talk
      Sent: Thursday, March 25, 2021 3:11 PM
      To: 'NFB Talk Mailing List'
      Cc: pmdonahue2 at gmail.com
      Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About 
      Walmart Shopping Experience

      Hello Pam and everyone,

              Get one and learn to use it! Refusing to do so is another example of a blind person creating their own problems.

      Peter Donahue

      From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Pamela 
      Dominguez via nFB-Talk
      Sent: Thursday, March 25, 2021 8:54 AM
      To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
      Cc: Pamela Dominguez <pammygirl99 at gmail.com>
      Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About 
      Walmart Shopping Experience

      Yes, but what if you don’t have a smart phone?  How about a computer?  Pam.

      From: Karen Rose via nFB-Talk
      Sent: Tuesday, March 23, 2021 11:28 PM
      To: NFB Talk Mailing List
      Cc: Karen Rose
      Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About 
      Walmart Shopping Experience

      Walmart is definitely on the Instacart list of stores available. You may want to consider shopping through Instacart on Walmart. Several years ago, I spent considerable time helping Instacart become fully accessible through its app. End it has remained completely accessible, at least using voiceover.

      Karen Rose MFT/LPCC www.career-therapy.net

          On Mar 23, 2021, at 7:38 PM, Mike Capelle via nFB-Talk <nfb-talk at nfbnet.org> wrote:

        It is because of covid, I am not going to make a fuss over it, I will just use AIRA, or bring a sighted person with me.
        No big  deal.

        From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Zachary N. 
        Griego-Dreicer via nFB-Talk
        Sent: Tuesday, March 23, 2021 8:36 PM
        To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
        Cc: Zachary N. Griego-Dreicer <zdreicer at gmail.com>
        Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About 
        Walmart Shopping Experience

        Hi, I a sorry to hear of your experience. I have actually not going into grocery stores since the start of the pandemic. But my parents have occasionally. Curb-side at Walmart has been a big hit for my area…the amount of times we’ve gotten “Out of stock” or “we can substitute with”… is far outweighed by the amount of times we will have the order right on the 1st try without ever actually going in. I would definitely understand if you would rather remain in person when doing your shopping though. And as for that, I would think that’s just an associate having an issue. Regardless of this we still need to buy groceries so you did the right thing by contacting a supervisor. I would encourage you to continue doing so. 

        Sent from my Macbook Pro 13

          On Mar 23, 2021, at 17:14, Judy Jones via nFB-Talk <nfb-talk at nfbnet.org> wrote:

          Hi, All,

          Today, my husband was denied customer service shopping assistance at the Walmart, located in Mt. Vernon, Washington.

          The only other time in our lives I can remember being turned away from shopping at a store, was in a neighborhood where we’d just bought our first house in 1980.  It was a Winn Dixie, and I stopped there in the evening for groceries.

          However, when I explained that I worked during the day and this was the only time I could come, right away, they found someone to shop with me, and we never had any issues with that store or any other ever since.

          So, today’s experience was very surprising.

          I would like to know of anyone’s personal shopping experience at the physical store, and how much of this shopping assistance denial is tied to a possible Covid policy of Walmart, or if our particular store is simply not providing reasonable accommodations.

          We have no problems with any other store in the area:  Costco, Safeway, Hagen, Pioneer Market, to name just a few.  Thanks for perspective and comments.

          See my husband’s e-mail below.

          Judy

          From: NFBWATlk <nfbwatlk-bounces at nfbnet.org> On Behalf Of Chris 
          Jones via NFBWATlk
          Sent: Tuesday, March 23, 2021 3:55 PM
          To: nfbwatlk at nfbnet.org
          Cc: Chris Jones <clj53787 at gmail.com>
          Subject: [NFBWATlk] Note From Chris Jones About Walmart Shopping 
          Experience

          Dear Listers,
          This is Chris Jones from Sedro-Woolley.
          Earlier this afternoon I went to Walmart to pick up a very few items and to get some Subway sandwiches.
          I met a greeter who found me a young lady who gave me some very strange information.
          She indicated that Walmart no longer provides customer assistance in shopping and that everything needs to be handled on-line.
          I was told that this has been their policy for somewhat over a year.
          I was shocked, but went ahead and asked this lady to show me the Subway area, which she did.
          I completed that portion of shopping and, when I got home, called a manager of Walmart at the Mount Vernon store.
          He explained that, due to Covid restrictions, an associate could not be involved with such a shopping trip for any more than 15 minutes.
          I asked if I had a short list, if someone could obtain products for me.
          He said that if I needed a very few items he could probably grant me an exception to policy.
          I do not regularly shop Walmart and I have never found such a reception at Costco, Fred Meyer, Safeway or any other store which I frequent.
          Is there anyone who can explain this type of treatment to me? Is this a Walmart thing, or does this occur at many other stores where folks shop?
          Feel free to respond here, or if you'd like to e-mail me privately, my e-mail is clj53787 at gmail.com.
          Thank you, one and all.
          Chris Jones
          <Untitled attachment
          02820.txt>_______________________________________________
          nFB-Talk mailing list
          nFB-Talk at nfbnet.org
          http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
          To unsubscribe, change your list options or get your account info for nFB-Talk:
          http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/zdreicer%40gm
          a
          il.com

        _______________________________________________
        nFB-Talk mailing list
        nFB-Talk at nfbnet.org
        http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
        To unsubscribe, change your list options or get your account info for nFB-Talk:
        http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/rosekm%40earth
        l
        ink.net
      _______________________________________________
      nFB-Talk mailing list
      nFB-Talk at nfbnet.org
      http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
      To unsubscribe, change your list options or get your account info for nFB-Talk:
      http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/pammygirl99%40g
      m
      ail.com

      Virus-free. www.avg.com

      _______________________________________________
      nFB-Talk mailing list
      nFB-Talk at nfbnet.org
      http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
      To unsubscribe, change your list options or get your account info for nFB-Talk:
      http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/pammygirl99%40g
      m
      ail.com

      _______________________________________________
      nFB-Talk mailing list
      nFB-Talk at nfbnet.org
      http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
      To unsubscribe, change your list options or get your account info for nFB-Talk:
      http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/pammygirl99%40g
      m ail.com _______________________________________________
      nFB-Talk mailing list
      nFB-Talk at nfbnet.org
      http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
      To unsubscribe, change your list options or get your account info for nFB-Talk:
      http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/shardy%40nfbtx.
      o
      rg

    _______________________________________________
    nFB-Talk mailing list
    nFB-Talk at nfbnet.org
    http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
    To unsubscribe, change your list options or get your account info for nFB-Talk:
    http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/pmdonahue2%40gma
    il.com

    _______________________________________________
    nFB-Talk mailing list
    nFB-Talk at nfbnet.org
    http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
    To unsubscribe, change your list options or get your account info for nFB-Talk:
    http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/gailcrowe1959%40
    gmail.com

  _______________________________________________
  nFB-Talk mailing list
  nFB-Talk at nfbnet.org
  http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
  To unsubscribe, change your list options or get your account info for nFB-Talk:
  http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/sonshines59%40gmail.com

  _______________________________________________
  nFB-Talk mailing list
  nFB-Talk at nfbnet.org
  http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
  To unsubscribe, change your list options or get your account info for nFB-Talk:
  http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/r.d.t.prater%40gmail.com

--------------------------------------------------------------------------------
_______________________________________________
nFB-Talk mailing list
nFB-Talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for nFB-Talk:
http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/pammygirl99%40gmail.com

-- 
This email has been checked for viruses by AVG.
https://www.avg.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nfbnet.org/pipermail/nfb-talk_nfbnet.org/attachments/20210327/b0b41fc0/attachment-0001.html>