[Nfb-web] Browser incompatabillity issue

[Steve Jacobson]

Peter,

Regarding the Window-Eyes problem, she should be sure to be running version 7.2, the latest version.  It is a free 
upgrade fomr 7.0 or 7.1.  If she is already running 7.2, she should definitely contact support at GW Micro.

Best regards,

Steve Jacobson

On Sat, 24 Jul 2010 13:23:06 -0500, Peter Donahue wrote:

>Good afternoon everyone,

>    I have a client whose Web site's appearance attributes show in Internet 
>Explorer without any problem but do not show in Firefox. She uses Firefox 
>under Windows 7 though I'm not sure which Firefox version she's using. We 
>have version 3.0.17on our computers running under Windows XP Home. Like her 
>we're seeing the same problems. The site's appearance is all right in 
>Internet Explorer but page background, text, and other colors don't show in 
>Firefox. Her banners and photos appear in both browsers with no problem.

>    I inherited this site from another developer who used lots of  <div> 
>tags to create the different page sections. One person suggested that 
>Firefox may not be recognizing these tags and the appearance data they 
>contain. How can this be fixed?

>    On another note since upgrading to Windows 7 this client is unable to 
>access her Web sites with Window-Eyes with Firefox adding to the problem. I 
>advised her that this is in no way responsible for the browser compatibility 
>problems we're seeing and that she should address this concern with GW Micro 
>or other Window-Eyes users. We use JAWS Version 11.0 and her site reads okay 
>in both browsers.

>    If someone can look at this site with both Internet Explorer and Mozilla 
>Firefox to help us develop a fix for the browser compatibility we'll 
>appreciate that very much. If possible perform these tests under Windows 7 
>with Window-Eyes to see what results you get. Your assistance will be very 
>much appreciated.

>Peter Donahue



> "Will you come and awake our lost land from its slumber
>      And her fetters we'll break, links that long are encumbered.
>      And the air will resound with hosannas to greet you
>      On the shore will be found gallant Irishmen to greet you."
>Will You Come to the Bower
>Traditional Irish Folk Song


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