[Nfb-web] Automatic Domain renuel

cheryl echevarria cherylandmaxx at hotmail.com
Tue Jul 19 23:11:38 UTC 2011


yes godaddy.com does have humans you can speak to 24/7

Leading the Way in Independent Travel!

Cheryl Echevarria
http://www.echevarriatravel.com<http://www.echevarriatravel.com/>
631-456-5394
reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>

Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10

Affiliated as an Independent Contractor with Absolute Cruise & Travel, Inc.
  ----- Original Message ----- 
  From: Peter Donahue<mailto:pdonahue2 at satx.rr.com> 
  To: NFB Webmaster's List<mailto:nfb-web at nfbnet.org> 
  Sent: Tuesday, July 19, 2011 6:01 PM
  Subject: [Nfb-web] Automatic Domain renuel


  Hello Cheryl and everyone,

      It's not the price that's the issue. Rather it's being able to have your 
  site domains renewed automatically by the domain host so you don't need to 
  worry about them expiring when you least expect them to. I had to deal with 
  this prior to last year's national convention and this one. Does Godaddy 
  have live tech support you can call when something goes a rhy such as a 
  password not being recognized? Whether we're talking about air travel or Web 
  site hosting around here we value convenience more than price. My host 
  charges $15.00 for domain registration but having a human you can talk to 
  when issues arise and have your domain automatically renewed each year is a 
  tremendous value than being forced to interact with robots all the time and 
  discovering that Web sites are down due to an expired domain. On this last 
  point what's that saying that "An ounce of prevention is worth a pound of 
  cure." All the best.

  Peter Donahue




  ----- Original Message ----- 
  From: "cheryl echevarria" <cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
  To: "NFB Webmaster's List" <nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org>>
  Sent: Tuesday, July 19, 2011 4:38 PM
  Subject: Re: [Nfb-web] Unable to Reset Domain Password


  domains to renew is usually with mine is $4.99 a year I got the 5 year plan 
  which came to $20 I don't think that is so bad.

  Leading the Way in Independent Travel!

  Cheryl Echevarria
  http://www.echevarriatravel.com<http://www.echevarriatravel.com/<http://www.echevarriatravel.com%3chttp//www.echevarriatravel.com/>>
  631-456-5394
  reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>

  Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10

  Affiliated as an Independent Contractor with Absolute Cruise & Travel, Inc.
    ----- Original Message ----- 
    From: Peter Donahue<mailto:pdonahue2 at satx.rr.com<mailto:pdonahue2 at satx.rr.com>>
    To: NFB Webmaster's List<mailto:nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org>>
    Sent: Tuesday, July 19, 2011 5:32 PM
    Subject: Re: [Nfb-web] Unable to Reset Domain Password


    Hello Brian and everyone,

        But they won't automatically renew the domain? No thanks. I've had one
    too many scrambles over expiring and expired domains and don't care to 
  have
    any more of them.

    Peter Donahue


    ----- Original Message ----- 
    From: "Bryan Schulz" 
  <b.schulz at sbcglobal.net<mailto:b.schulz at sbcglobal.net<mailto:b.schulz at sbcglobal.net%3Cmailto:b.schulz at sbcglobal.net>>>
    To: "NFB Webmaster's List" <nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org%3Cmailto:nfb-web at nfbnet.org>>>
    Sent: Tuesday, July 19, 2011 4:12 PM
    Subject: Re: [Nfb-web] Unable to Reset Domain Password


    hi,

    register will sign you up for a five year block and they send reminders 
  when
    your renewal date is coming a few months before the due date.

    Bryan Schulz

    ----- Original Message ----- 
    From: "Peter Donahue" 
  <pdonahue2 at satx.rr.com<mailto:pdonahue2 at satx.rr.com<mailto:pdonahue2 at satx.rr.com%3Cmailto:pdonahue2 at satx.rr.com>>>
    To: "NFB Webmaster's List" <nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org%3Cmailto:nfb-web at nfbnet.org>>>
    Sent: Tuesday, July 19, 2011 11:01 AM
    Subject: Re: [Nfb-web] Unable to Reset Domain Password


    > Hello Mike and everyone,
    >
    >    The problem is on the domain host and not NFB Net. The username and
    > password for this domain has never been changed. Neither Dave nor I 
  would
    > be
    > able to update the name servers as that must be done on the domain 
  server
    > side.
    >
    >    No I did not have an opportunity to test their new Web site hence do
    > not
    > have the new site URL. What I do know is that they built the new Web 
  site
    > using Wordpress. Is there a way to search the Wordpress site to obtain 
  the
    > new URL and what do I need to do to redirect visitors to it from the old
    > site? If we can do that then visitors will land on the new site not the
    > old
    > one and we can continue to work on the password issue so we can update 
  the
    > site name servers and dave can remove the old site from NFB Net freeing 
  up
    > the space for another affiliate to use. This has been going on way too
    > long
    > and I want to get it out of my hair so I can move on to other projects.
    >
    >    Godaddy has a captcha so I won't go there. I haven't checked out
    > register.com. Do either of these domain hosts offer automatic renuel of
    > site
    > domains? If not I also won't go there. Vivvio Technologies has humans 
  that
    > will take your order for services including domain registration. They 
  will
    > work with you to troubleshoot problems and offer automatic domain 
  renuel.
    > I'll be transfering my personal domain over to them next month as it is
    > due
    > to expire. Their URL is:
    > http://www.viviotech.net<http://www.viviotech.net/<http://www.viviotech.net%3chttp//www.viviotech.net/>>
    >
    >    Should you want to contact them for services please tell them that
    > Peter
    > Donahue sent you. All the best.
    >
    > Peter Donahue
    >
    >
    >
    >
    >
    >
    > "Michael Hansen" <mhansen4 at gmail.com<mailto:mhansen4 at gmail.com<mailto:mhansen4 at gmail.com%3Cmailto:mhansen4 at gmail.com>>>
    > To: "NFB Webmaster's List" 
  <nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org<mailto:nfb-web at nfbnet.org%3Cmailto:nfb-web at nfbnet.org>>>
    > Sent: Monday, July 18, 2011 10:21 PM
    > Subject: Re: [Nfb-web] Unable to Reset Domain Password
    >
    >
    > Peter,
    >
    > Option 1:
    > Surely you know the URL of the new website. I assume you did some
    > testing of it before the desion to go live was made.
    >
    > I am also assuming you have admin rights to the old site. If you don't
    > go through that web provider and get them restored maybe you would
    > have better luck then with the regstar.
    >
    > Then just log in to the old website and change the index.html page so
    > that it has a meta redirect in the header section. Problem solved.
    >
    > Options 2:
    > When I do a Who is Domain search for nfb-tennessee.org I see that the
    > Name Servers are ns1.nfbnet.org and ns2.nfbnet.org. Can David manual
    > change the DNS entries on these servers????
    >
    > Mike
    > ---
    > Mike Hansen
    >
    >
    >
    > On Mon, Jul 18, 2011 at 9:08 PM, Peter Donahue 
  <pdonahue2 at satx.rr.com<mailto:pdonahue2 at satx.rr.com<mailto:pdonahue2 at satx.rr.com%3Cmailto:pdonahue2 at satx.rr.com>>>
    > wrote:
    >> Good evening everyone,
    >>
    >> This is an urgent request for anyone who can help us with a problem no
    >> one seems to be able to crack. Our Tennessee Affiliate recently 
  developed
    >> a
    >> new Web site and wants to point their domain to it. The domain is:
    >> http://www.nfb-tennessee.org<http://www.nfb-tennessee.org/<http://www.nfb-tennessee.org%3chttp//www.nfb-tennessee.org/>>
    >>
    >> The trouble started last year when they asked me to point their domain 
  to
    >> the new Web site. The username and password for the domain account has
    >> never
    >> been changed since it was created in 2007. Yet when I tried to access
    >> their
    >> domain account to update the name servers the password keeps being
    >> rejected.
    >>
    >> I followed the domain host's procedure for authorizing a reset of the
    >> password but have yet to receive a reply to my request. I downloaded
    >> their
    >> password reset request form and faxed it to them while we were in 
  Orlando
    >> and gave my contact for them a copy of the paperwork.
    >>
    >> The domain provider in question is:
    >> http://www.nameregistrars.net<http://www.nameregistrars.net/<http://www.nameregistrars.net%3chttp//www.nameregistrars.net/>>
    >>
    >> At one time they were a very good company to deal with. They had live
    >> tech support and would resolve problems like this quickly. Since then
    >> their
    >> phone support has gone away, they do not offer automatic renuel of site
    >> domains, and have been less than cooperative in resolving customer
    >> problems.
    >> Other affiliates have had similar issues with this domain host. I'll be
    >> transferring my personal domain to a more reputable hosting service 
  that
    >> has
    >> humans that go above and beyond the call of duty to assist their
    >> customers,
    >> and offer automatic renuel of domains. If you asked me in the words of
    >> Ray
    >> McGeorge concerning nameregistrars.net, "They're a rotten, stinking,
    >> outfit!!"
    >>
    >> The NFB of Tennessee URL still works but takes visitors to their old 
  Web
    >> site. We need to some how direct visitors to the new site. I'm copying
    >> David
    >> Andrews on this in the event he might be able to assist us with another
    >> work-around so visitors will land on the NFB of Tennessee's new Web 
  site
    >> instead of the old one. If I can obtain a current URL where the new 
  site
    >> lives and if it's possible to "Redirect" site traffic to the new site
    >> this
    >> would be another way to fix this problem while we continue to work on 
  the
    >> password issue. They have four more years of registration left on this
    >> domain and would like to take advantage of it by having visitors 
  directed
    >> to
    >> their new site. If anyone can help us break this log jam we'll be very
    >> much
    >> appreciative. Here's hoping someone can help us with this situation.
    >>
    >> Peter Donahue
    >>
    >>
    >>
    >> "Will you come and awake our lost land from its slumber
    >> And her fetters we'll break, links that long are encumbered.
    >> And the air will resound with hosannas to greet you
    >> On the shore will be found gallant Irishmen to greet you."
    >> Will You Come to the Bower
    >> Traditional Irish Folk Song
    >>
    >>
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