[Nfb-web] Unable to Reset Domain Password

Tue Jul 19 23:32:34 UTC 2011

no, you don't have to do anything for five years.
you don't have to remember anything until the fifth year is running out and 
they also send 2-3 warnings of the fifth year expiring.
if you need more hand holding than that, you deserve to have someone buy 
your domain before you renew it.

Bryan Schulz

----- Original Message ----- 
From: "Peter Donahue" <pdonahue2 at satx.rr.com>
To: "NFB Webmaster's List" <nfb-web at nfbnet.org>
Sent: Tuesday, July 19, 2011 4:32 PM
Subject: Re: [Nfb-web] Unable to Reset Domain Password

> Hello Brian and everyone,
>
>    But they won't automatically renew the domain? No thanks. I've had one
> too many scrambles over expiring and expired domains and don't care to 
> have
> any more of them.
>
> Peter Donahue
>
>
> ----- Original Message ----- 
> From: "Bryan Schulz" <b.schulz at sbcglobal.net>
> To: "NFB Webmaster's List" <nfb-web at nfbnet.org>
> Sent: Tuesday, July 19, 2011 4:12 PM
> Subject: Re: [Nfb-web] Unable to Reset Domain Password
>
>
> hi,
>
> register will sign you up for a five year block and they send reminders 
> when
> your renewal date is coming a few months before the due date.
>
> Bryan Schulz
>
> ----- Original Message ----- 
> From: "Peter Donahue" <pdonahue2 at satx.rr.com>
> To: "NFB Webmaster's List" <nfb-web at nfbnet.org>
> Sent: Tuesday, July 19, 2011 11:01 AM
> Subject: Re: [Nfb-web] Unable to Reset Domain Password
>
>
>> Hello Mike and everyone,
>>
>>    The problem is on the domain host and not NFB Net. The username and
>> password for this domain has never been changed. Neither Dave nor I would
>> be
>> able to update the name servers as that must be done on the domain server
>> side.
>>
>>    No I did not have an opportunity to test their new Web site hence do
>> not
>> have the new site URL. What I do know is that they built the new Web site
>> using Wordpress. Is there a way to search the Wordpress site to obtain 
>> the
>> new URL and what do I need to do to redirect visitors to it from the old
>> site? If we can do that then visitors will land on the new site not the
>> old
>> one and we can continue to work on the password issue so we can update 
>> the
>> site name servers and dave can remove the old site from NFB Net freeing 
>> up
>> the space for another affiliate to use. This has been going on way too
>> long
>> and I want to get it out of my hair so I can move on to other projects.
>>
>>    Godaddy has a captcha so I won't go there. I haven't checked out
>> register.com. Do either of these domain hosts offer automatic renuel of
>> site
>> domains? If not I also won't go there. Vivvio Technologies has humans 
>> that
>> will take your order for services including domain registration. They 
>> will
>> work with you to troubleshoot problems and offer automatic domain renuel.
>> I'll be transfering my personal domain over to them next month as it is
>> due
>> to expire. Their URL is:
>> http://www.viviotech.net
>>
>>    Should you want to contact them for services please tell them that
>> Peter
>> Donahue sent you. All the best.
>>
>> Peter Donahue
>>
>>
>>
>>
>>
>>
>> "Michael Hansen" <mhansen4 at gmail.com>
>> To: "NFB Webmaster's List" <nfb-web at nfbnet.org>
>> Sent: Monday, July 18, 2011 10:21 PM
>> Subject: Re: [Nfb-web] Unable to Reset Domain Password
>>
>>
>> Peter,
>>
>> Option 1:
>> Surely you know the URL of the new website. I assume you did some
>> testing of it before the desion to go live was made.
>>
>> I am also assuming you have admin rights to the old site. If you don't
>> go through that web provider and get them restored maybe you would
>> have better luck then with the regstar.
>>
>> Then just log in to the old website and change the index.html page so
>> that it has a meta redirect in the header section. Problem solved.
>>
>> Options 2:
>> When I do a Who is Domain search for nfb-tennessee.org I see that the
>> Name Servers are ns1.nfbnet.org and ns2.nfbnet.org. Can David manual
>> change the DNS entries on these servers????
>>
>> Mike
>> ---
>> Mike Hansen
>>
>>
>>
>> On Mon, Jul 18, 2011 at 9:08 PM, Peter Donahue <pdonahue2 at satx.rr.com>
>> wrote:
>>> Good evening everyone,
>>>
>>> This is an urgent request for anyone who can help us with a problem no
>>> one seems to be able to crack. Our Tennessee Affiliate recently 
>>> developed
>>> a
>>> new Web site and wants to point their domain to it. The domain is:
>>> http://www.nfb-tennessee.org
>>>
>>> The trouble started last year when they asked me to point their domain 
>>> to
>>> the new Web site. The username and password for the domain account has
>>> never
>>> been changed since it was created in 2007. Yet when I tried to access
>>> their
>>> domain account to update the name servers the password keeps being
>>> rejected.
>>>
>>> I followed the domain host's procedure for authorizing a reset of the
>>> password but have yet to receive a reply to my request. I downloaded
>>> their
>>> password reset request form and faxed it to them while we were in 
>>> Orlando
>>> and gave my contact for them a copy of the paperwork.
>>>
>>> The domain provider in question is:
>>> http://www.nameregistrars.net
>>>
>>> At one time they were a very good company to deal with. They had live
>>> tech support and would resolve problems like this quickly. Since then
>>> their
>>> phone support has gone away, they do not offer automatic renuel of site
>>> domains, and have been less than cooperative in resolving customer
>>> problems.
>>> Other affiliates have had similar issues with this domain host. I'll be
>>> transferring my personal domain to a more reputable hosting service that
>>> has
>>> humans that go above and beyond the call of duty to assist their
>>> customers,
>>> and offer automatic renuel of domains. If you asked me in the words of
>>> Ray
>>> McGeorge concerning nameregistrars.net, "They're a rotten, stinking,
>>> outfit!!"
>>>
>>> The NFB of Tennessee URL still works but takes visitors to their old Web
>>> site. We need to some how direct visitors to the new site. I'm copying
>>> David
>>> Andrews on this in the event he might be able to assist us with another
>>> work-around so visitors will land on the NFB of Tennessee's new Web site
>>> instead of the old one. If I can obtain a current URL where the new site
>>> lives and if it's possible to "Redirect" site traffic to the new site
>>> this
>>> would be another way to fix this problem while we continue to work on 
>>> the
>>> password issue. They have four more years of registration left on this
>>> domain and would like to take advantage of it by having visitors 
>>> directed
>>> to
>>> their new site. If anyone can help us break this log jam we'll be very
>>> much
>>> appreciative. Here's hoping someone can help us with this situation.
>>>
>>> Peter Donahue
>>>
>>>
>>>
>>> "Will you come and awake our lost land from its slumber
>>> And her fetters we'll break, links that long are encumbered.
>>> And the air will resound with hosannas to greet you
>>> On the shore will be found gallant Irishmen to greet you."
>>> Will You Come to the Bower
>>> Traditional Irish Folk Song
>>>
>>>
>>> _______________________________________________
>>> Nfb-web mailing list
>>> Nfb-web at nfbnet.org
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>>>
>>
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>
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