[NFBAZ-EastValleyChapter] Fwd: RideChoice Change Letter

Wed Nov 3 12:20:20 UTC 2021

Deer East Valley,

Please read the following information for a ride choice changes if you are interested.

Thank you.

Sincerely,
Megan Homrighausen

Begin forwarded message:

> From: maryhartle17 at gmail.com
> Date: November 1, 2021 at 12:52:22 PM MST
> To: Megan Homrighausen <megsvending at gmail.com>, Marcus.Schmidt at aps.com
> Cc: maryhartle17 at gmail.com
> Subject: FW: RideChoice Change Letter
> 
> 
> Hello Megan and Marc:
>  
> Please distribute the attached letter to any Ride Choice passenger who may not read print.  Valley Metro mailed letters about changes in RideChoice starting December 1  to all people who use this service.  But, they are in print.  I asked them to send via email to me.  Please see attachment to this forward.
>  
> Thanks so much!
>  
> Mary
>  
> Mary A. Hartle
> 480-733-5266
> maryhartle17 at gmail.com
>  
> From: Skar, Wyatt <wskar at valleymetro.org> 
> Sent: Monday, November 1, 2021 12:08 PM
> To: MARYHARTLE17 at GMAIL.COM
> Subject: RideChoice Change Letter
>  
> Mary,
>  
> Please find attached the RideChoice letter that was mailed out on October 29, 2021. The letter is in reference to the change from American Logistics to MJM on December 1, 2021 and what to expect.
>  
> A few highlights in letter are:
> The phone number you call to book RideChoice trips is not changing. It will still be 602.716.2111.
> Any payment information you may have on file, such as credit card or debit card information, will not be transferred over to MJM. You will need to reset up your payment information with MJM.
> Starting November 15, you can begin to coordinate with the new RideChoice company to setup payment information, add funds to your account, and book trips that are on or after December 1, 2021. Just call Valley Metro’s customer service line at 602.253.5000 and ask to be transferred to the new RideChoice company.
>  
> Best regards,
>  
>  
> 
> Wyatt Skar   
> Paratransit & RideChoice Program Supervisor 
> 4600 E. Washington St., Suite 101, Phoenix, AZ 85034
> o: 602-716-2119 
> wskar at valleymetro.org
> 
> 
>    
> 
> 
> CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.
> 
>  
> 
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