[Nfbc-info] to regarding RFB&D and Victor stream

[Eileen Misrahi]

Hi Mike,

I just got off the phone with tech support at RFBD for the accessible
download site. The server has been down for the last two days and it is down
now. She does not know when it would be up and running. All I know is the
book that I wanted was over 300 MG and when it downloaded it was only 4K.
You know something is up either on their end or mine, but I cleaned
everything out and uninstalled/installed both the download manager and the
book for a fresh start. At least, we know that it's not our abilities to
function at the computer. I will email you when I can finally get it to
work. 

Eileen 

-----Original Message-----
From: nfbc-info-bounces at nfbnet.org [mailto:nfbc-info-bounces at nfbnet.org] On
Behalf Of Michael Peterson
Sent: Thursday, May 14, 2009 7:14 PM
To: NFB of California List
Subject: Re: [Nfbc-info] to regarding RFB&D and Victor stream

    Hi Eileen. I know what you mean about the download manager I have been 
transferring the book to the card and the download manager won't go away I 
transferredthe media files like they told me and I can see the file if I 
take out the cardso I know the folder is there in fact I had to deleete 
several books so it would fit. But Victor stream doesn't see it.
I was going to try using Terra's laptop but not it's having issues of it's 
own not related to victor stream.
The steps I took was download the file go to media file than copy and paste 
in to a new folder in the victor stream text books I think I will now try to

deleete the download manager and re download it's taking as much time to try

to get this right as it takes to study for the class quize etc and I have a 
book that needs to be compleetely read by Monday maybe it's on bookshare I 
hope.
The other book I have in a more tedious format but it's available.
Just can't navigate at will like in victor stream.
Mike
----- Original Message ----- 
From: "Eileen Misrahi " <eileenmis at dslextreme.com>
To: "'NFB of California List'" <nfbc-info at nfbnet.org>
Sent: Thursday, May 14, 2009 12:51 PM
Subject: Re: [Nfbc-info] to regarding RFB&D and Victor stream


> Hi there:
>
> I decided to plunge into the RFBD accessible downloads. However, it has
> taken me over an hour (even talking with tech support) to still not be 
> able
> to open the DL book file. They have a RFBD Download Manager, which needs 
> to
> be installed on the computer that one is going to download the books to.
> However, there is an activating window when opening it for the first time,
> which never finishes the process. In addition, one needs to play the file
> (book) with Media Player first to get a license. This is as far as I have
> gotten with tech support.
>
> Now with my frustrations, I might just order the books on CD and transfer
> them the old fashion way to the Victor Stream. My impression about the
> person that was doing tech support was that she was not visually impaired 
> or
> blind. RFBD should be ashamed of not employing someone who is familiar 
> with
> AT equipment because it is the blind community who probably uses this site
> the most. These are my two sense because of my frustrations with RFBD. The
> accessible download concept is a good one, but RFBD has not completely
> resolved issues of using it.
>
> Eileen
>
> -----Original Message-----
> From: nfbc-info-bounces at nfbnet.org [mailto:nfbc-info-bounces at nfbnet.org] 
> On
> Behalf Of Michael Peterson
> Sent: Tuesday, May 12, 2009 4:24 PM
> To: NFB of California List
> Subject: [Nfbc-info] ot regarding RFB&D and Victor stream
>
> Hi all. I just got some RFB and D books via direct download.  Does anyone
> know how to transferr them to my victor stream it doesn't seem to be as 
> easy
> as the bookshare was.
>>From the CD it isn't a problem but from the download I can't get them to
> load.
> Thanks
> Mike
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