[Nfbc-info] to regarding RFB&D and Victor stream

[Michael Peterson]

    Hi EileenEarly this morning I tried the downloads again actually I 
reinstalled the download manager and went to humanware and downloaded the 
victor stream companion.  I had it before but my computer crashed.  Anyway 
using the companion I just had to deleete some books so I had room and check 
the books I wanted both are on my victor stream now and working great.
Mike

----- Original Message ----- 
From: "Eileen Misrahi " <eileenmis at dslextreme.com>
To: "'NFB of California List'" <nfbc-info at nfbnet.org>
Sent: Friday, May 15, 2009 7:34 AM
Subject: Re: [Nfbc-info] to regarding RFB&D and Victor stream


> Hi Mike,
>
> I just got off the phone with tech support at RFBD for the accessible
> download site. The server has been down for the last two days and it is 
> down
> now. She does not know when it would be up and running. All I know is the
> book that I wanted was over 300 MG and when it downloaded it was only 4K.
> You know something is up either on their end or mine, but I cleaned
> everything out and uninstalled/installed both the download manager and the
> book for a fresh start. At least, we know that it's not our abilities to
> function at the computer. I will email you when I can finally get it to
> work.
>
> Eileen
>
> -----Original Message-----
> From: nfbc-info-bounces at nfbnet.org [mailto:nfbc-info-bounces at nfbnet.org] 
> On
> Behalf Of Michael Peterson
> Sent: Thursday, May 14, 2009 7:14 PM
> To: NFB of California List
> Subject: Re: [Nfbc-info] to regarding RFB&D and Victor stream
>
>    Hi Eileen. I know what you mean about the download manager I have been
> transferring the book to the card and the download manager won't go away I
> transferredthe media files like they told me and I can see the file if I
> take out the cardso I know the folder is there in fact I had to deleete
> several books so it would fit. But Victor stream doesn't see it.
> I was going to try using Terra's laptop but not it's having issues of it's
> own not related to victor stream.
> The steps I took was download the file go to media file than copy and 
> paste
> in to a new folder in the victor stream text books I think I will now try 
> to
>
> deleete the download manager and re download it's taking as much time to 
> try
>
> to get this right as it takes to study for the class quize etc and I have 
> a
> book that needs to be compleetely read by Monday maybe it's on bookshare I
> hope.
> The other book I have in a more tedious format but it's available.
> Just can't navigate at will like in victor stream.
> Mike
> ----- Original Message ----- 
> From: "Eileen Misrahi " <eileenmis at dslextreme.com>
> To: "'NFB of California List'" <nfbc-info at nfbnet.org>
> Sent: Thursday, May 14, 2009 12:51 PM
> Subject: Re: [Nfbc-info] to regarding RFB&D and Victor stream
>
>
>> Hi there:
>>
>> I decided to plunge into the RFBD accessible downloads. However, it has
>> taken me over an hour (even talking with tech support) to still not be
>> able
>> to open the DL book file. They have a RFBD Download Manager, which needs
>> to
>> be installed on the computer that one is going to download the books to.
>> However, there is an activating window when opening it for the first 
>> time,
>> which never finishes the process. In addition, one needs to play the file
>> (book) with Media Player first to get a license. This is as far as I have
>> gotten with tech support.
>>
>> Now with my frustrations, I might just order the books on CD and transfer
>> them the old fashion way to the Victor Stream. My impression about the
>> person that was doing tech support was that she was not visually impaired
>> or
>> blind. RFBD should be ashamed of not employing someone who is familiar
>> with
>> AT equipment because it is the blind community who probably uses this 
>> site
>> the most. These are my two sense because of my frustrations with RFBD. 
>> The
>> accessible download concept is a good one, but RFBD has not completely
>> resolved issues of using it.
>>
>> Eileen
>>
>> -----Original Message-----
>> From: nfbc-info-bounces at nfbnet.org [mailto:nfbc-info-bounces at nfbnet.org]
>> On
>> Behalf Of Michael Peterson
>> Sent: Tuesday, May 12, 2009 4:24 PM
>> To: NFB of California List
>> Subject: [Nfbc-info] ot regarding RFB&D and Victor stream
>>
>> Hi all. I just got some RFB and D books via direct download.  Does anyone
>> know how to transferr them to my victor stream it doesn't seem to be as
>> easy
>> as the bookshare was.
>>>From the CD it isn't a problem but from the download I can't get them to
>> load.
>> Thanks
>> Mike
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