[Nfbc-info] AT&T Website

Darian Smith dsmithnfb at gmail.com
Thu Mar 8 05:12:45 UTC 2012


Hi all,
  Like Robert, I have the My ATT app on my I Phone and I find it to be
very  accessable.

 I have made payments over the phone as well and so  long as I do it
through the automated system, I have not been charged.
  I hope this is helpful!
  Regards,
  Darian

On 3/7/12, Eileen Misrahi <eileenmis at dslextreme.com> wrote:
> This is not true that there is a fee when paying a bill over the phone. I
> did it in January and there was no fee. I was up against the due date and
> paying it through  my online bank service would of made the bill late. I
> just wanted to set the facts straight.
>
> -----Original Message-----
> From: nfbc-info-bounces at nfbnet.org [mailto:nfbc-info-bounces at nfbnet.org] On
> Behalf Of Miguel Mendez
> Sent: Wednesday, March 07, 2012 8:41 PM
> To: NFB of California List
> Subject: Re: [Nfbc-info] AT&T Website
>
> Tim,
>
> I believe I do remember being told that one must pay a fee if one wishes to
> pay over the phone with AT&T. I haven't had their service in four years or
> so. I'm mentioning this so that you don't start to feel that you're the only
> one who has ever been told this by AT&T. If I'm remember correctly, I used
> to pay the bill over the phone despite this fact, and the amount of this fee
> was withdrawn from my bank account along with the regular amount owed.
> Paying through the internet was not an option at the time, and all I wanted
> was to pay my bill so that I wouldn't run into any trouble with the company.
>
> It worked out for me, but I can see why you'd want to pay online. I would
> want to pay via internet as well if I were a customer today because of the
> fee associated with paying the bill over the phone.
>
> Miguel
>
> ----- Original Message -----
> From: "Robert Stigile" <rstigile at sbcglobal.net>
> To: "NFB of California List" <nfbc-info at nfbnet.org>
> Sent: Wednesday, March 07, 2012 5:52 PM
> Subject: Re: [Nfbc-info] AT&T Website
>
>
> Hello All,
> I use the app on my I Phone, which is called My Att and it is
> very accessible and easy to use.
>
>
> Robert Stigile
> E-mail: rstigile at sbcglobal.net
> Skype: robertstigile1
>
>
>  ----- Original Message -----
> From: Jennifer Boylan <jaboylan at sbcglobal.net
> To: NFB of California List <nfbc-info at nfbnet.org
> Date sent: Wed, 7 Mar 2012 15:06:15 -0800 (PST)
> Subject: Re: [Nfbc-info] AT&T Website
>
> Tim,
> I always pay over the phone (because it's free and easy) so have
> never tried to do it online. Will check it out sometime, sorry
> you're dealing with that issue.
> Jennifer
>
>
> --- On Tue, 3/6/12, Eileen Misrahi <eileenmis at dslextreme.com>
> wrote:
>
>
> From: Eileen Misrahi <eileenmis at dslextreme.com
> Subject: Re: [Nfbc-info] AT&T Website
> To: "'NFB of California List'" <nfbc-info at nfbnet.org
> Date: Tuesday, March 6, 2012, 8:32 PM
>
>
> I have AT & T, but I pay my bills through my online banking site
> and don't
> have an issue because it is accessible.  The other alternative
> that I have
> used with AT & T when I am real close or on the due date is to
> pay by phone,
> which there is no fee for.
>
> Eileen
>
> -----Original Message-----
> From: nfbc-info-bounces at nfbnet.org
> [mailto:nfbc-info-bounces at nfbnet.org] On
> Behalf Of Tim Elder
> Sent: Tuesday, March 06, 2012 4:45 PM
> To: 'NFB of California List'
> Cc: 'Ever Lee Hairston'; 'Karen Steele'; 'Carlos Franko'; 'Pat
> Munson';
> 'David Chan'; 'chuyandkia vaca'; 'David Faiman'; 'Rochelle
> Houston'; 'Mark
> Pighin'; 'Cheryl Thurston'; 'Ken Volonte'; 'Kasey Servin';
> 'Kathleen
> Church'; 'Geraldine Croom'; 'jeri siqueiros'; 'Jan Kafton'; 'Jana
> Littrell'
> Subject: [Nfbc-info] AT&T Website
>
> Is anyone else on this list having trouble paying their AT&T
> wireless bill
> through its website? I've noticed that JAWS cannot seem to
> activate the
> graphic link that allows the user to submit a payment. AT&T
> apparently
> redesigned its website in the last few months. It certainly
> could be user
> error, but I've tried a number of techniques with the virtual
> cursor, JAWS
> cursor and simulated mouse clicks without any success. It
> reminds me of the
> checkout button that was used in the Target.com website several
> years ago.
> Am I the only one having this problem?
>
> Regards,
>
> Tim
>
>
>
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-- 
Darian Smith

"To dream what is possible and to put oneself in service of that dream is the
formula
for a life well lived."

- Dr. Peter Benson




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