[NFBC-Info] Guide dog access issue at retail store in San Diego

[tina.thomas90044 at gmail.com]

My suggestion would be to have a person with a Dog Guide visit this
establishment and at another time have a person with a White Cane visit the
same establishment and both persons send  their findings to The NFB
California affiliate President Mr. T. Elder. 
Tina     
  

-----Original Message-----
From: NFBC-Info <nfbc-info-bounces at nfbnet.org> On Behalf Of Michael Forzano
via NFBC-Info
Sent: Wednesday, December 21, 2022 9:57 AM
To: tim at timeldermusic.com
Cc: Michael Forzano <michaeldforzano at gmail.com>; NFB of California List
<nfbc-info at nfbnet.org>
Subject: Re: [NFBC-Info] Guide dog access issue at retail store in San Diego

I filed it online. As part of the process I had to choose an intake
appointment and April was the first available. Maybe it would be worth
calling to explain my situation?

The police were called while I was in the shop but they apparently stated
they could not arrive for 2 hours so I ended up leaving. I'm no longer in
San Diego but maybe it's worth a try to put in a call to them.

If anyone has leads on reliable reporters in the San Diego area, please pass
them along.

-Mike

On Wed, Dec 21, 2022 at 12:14 PM <tim at timeldermusic.com> wrote:

> Did you file the complaint using the online system, CCRS, the 
> telephone, or the mailing option?  I've heard horror stories about how 
> EEOC and DFEH are running inappropriately slow right now.
>
>
> -----Original Message-----
> From: NFBC-Info <nfbc-info-bounces at nfbnet.org> On Behalf Of Michael 
> Forzano via NFBC-Info
> Sent: Tuesday, December 20, 2022 5:30 PM
> To: nfbc-info at nfbnet.org
> Cc: Michael Forzano <michaeldforzano at gmail.com>
> Subject: [NFBC-Info] Guide dog access issue at retail store in San 
> Diego
>
> Hi All,
>
> I don't live in California but wanted to reach out here as I 
> unfortunately experienced an access issue while visiting San Diego 
> with my guide dog. I attempted to enter Golden State Greens, a state 
> licensed marijuana dispensary, but was told that service animals were 
> only allowed at the pick up counter. I had not purchased anything 
> online and desired to enter the main show room and browse the products 
> like any other customer. I was ultimately refused service after 
> attempting to advocate for myself with multiple employees. This is 
> apparently a long-standing policy at this shop, and they even have 
> signage posted stating the policy. I have video evidence of one of the 
> employees defending her right to refuse me entry with my service animal as
completely legal.
>
> I have already filed a complaint with the California Civil Rights 
> Department. Unfortunately, they have no intake appointments available 
> until April. Does anyone have suggestions of anything else I could be 
> doing to speed up the process to hold this business accountable for 
> their egregious ADA violation?
>
> Thanks,
> Mike
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