[NFBC-SFV] FW: Training Video for Airport and Airline Workers

Thu May 20 00:03:25 UTC 2021

Hi All, just sharing.

From: info at ocguidedogs.com <info at ocguidedogs.com> 
Sent: Wednesday, May 19, 2021 1:21 PM
To: 'Allen Abersman' <allenabersman at cox.net>; 'Amelia' <brlingthrulife at gmail.com>; Andrea Semas <ajsemas at outlook.com>; 'Ariel Martinez' <arielmrtnz at live.com>; 'Blanca and Dan Varney' <varney1430 at yahoo.com>; 'cafstone' <cafstone at sbcglobal.net>; 'Charlotte Stradtman' <stradtman1 at cox.net>; Christine Hummel <christinehummel01 at gmail.com>; clhmatty at gmail.com; 'Debbie and Bob Paul' <dkp1387 at socal.rr.com>; 'Debbie Kessler' <djandchaz at gmail.com>; 'Diana DeJesus' <ddejesus at gmail.com>; 'Dion Junier "DJ"' <juniede at gmail.com>; 'Estee Boggs' <esteeboggs at gmail.com>; 'Esther Fairris' <e.fairris at yahoo.com>; 'Ethan Miegs' <ethanmeigs at gmail.com>; 'Ezzie Bueno' <EzziePie at iCloud.com>; 'Frank Frand' <FFrand at msn.com>; 'Gabriel Lalli' <g.lalli at sbcglobal.net>; Guillermo Robles <g.robles1 at me.com>; 'Jana Senge' <jlsenge at hotmail.com>; Jason Shen <jshenmd at gmail.com>; Jeff Senge <jcsenge at outlook.com>; Jenny Vincent <vincent_jenny at hotmail.com>; 'Jim Tiao' <jim.tiao at live.com>; Joe O'Toole <joeotoolejr at gmail.com>; 'John Caruso' <jccairns at sbcglobal.net>; John -Wife Shirley Drake <john.jtd.drake at gmail.com>; 'Karen Edwards' <karenjedwards5 at gmail.com>; Kathy Blake <kblake at rixdraw.com>; 'Kayla Ryan' <kr9344 at gmail.com>; 'Kristen Coletta' <mathekristin at hotmail.com>; 'Kristi Gonzalez' <psalm46.10.3 at gmail.com>; 'Larry and Annie Funk' <larann.funk at yahoo.com>; Laurie McDonald <Lem92649 at iCloud.com>; legallyblindbrett at gmail.com; 'Liebelt' <liebelt55 at gmail.com>; Linda Becker <lindabecker711 at gmail.com>; 'Linda Young' <linday55 at pacbell.net>; 'Lindsey Leckner' <lnlinc24 at gmail.com>; 'Loree' <loree at interiordezyn.com>; Lorna Wilber <lorna.wilber1960 at gmail.com>; Mark Resor <markresor75 at gmail.comfuide>; 'Marti' <marticloudsofmusic at gmail.com>; Mary Ann Barrios <maryannbarrios05 at gmail.com>; 'Mary Torres' <beauty196570 at aol.com>; 'Megan Miller' <pastaronies at aol.com>; 'Mike Edwards' <mrdelete at pacbell.net>; Mindy Wulff <minwulff at gmail.com>; 'Mitch Grogan' <mitchg818 at verizon.net>; Mona Harris <polomonapolo at gmail.com>; Nadeya Sara <nsara03 at gmail.com>; Pam Metz <pdhill1958 at gmail.com>; Pati Robitaille <patispage at gmail.com>; 'Patricia Rasmussen' <patricia.a.rasmussen at verizon.net>; 'Paul Brennan' <pbrennan1976 at gmail.com>; 'Paula and Joey Hernandez' <joyfullady at sbcglobal.net>; Paula Pinheiro <joaniesgoldeneyes at yahoo.com>; 'Peggy Madrid' <yesmam643 at gmail.com>; Penny Recker <hurrayforchocolate at gmail.com>; 'Rebecca Mendez' <rebeccathehue at gmail.com>; 'Richard and Zoila Silbas' <rsilbas25 at hotmail.com>; 'Richard King' <socalrick2003 at yahoo.com>; 'Richard Orozco' <richdelta2 at verizon.net>; 'Sandy Burton' <burtons317 at gmail.com>; 'Sarah Brazer' <sarah.brazer at gmail.com>; 'Scott Quinlan' <scott.quinlan at hotmail.com>; 'Serena Miller' <mergirl822 at yahoo.com>; Sherman Wiggs <shwiggsjr at gmail.com>; 'Sonny Hernandez' <sonnysmky at gmail.com>; 'Terry Coakley' <CoakleyTerry at gmail.com>; Tina Wilson <tinateeter at cox.net>; 'Todd Litman' <Todd at ToddLitman.com>; 'Tom Olzak' <thomasolzak44 at gmail.com>; Tony Davis <akdjr at aol.com>; 'Tylar Miller' <millertylar at gmail.com>; 'Valerie Alcaraz' <snowflake9587 at gmail.com>; 'Valerie Ormont' <stuccouppo at aol.com>; 'Varena' <varenad at aol.com>; 'Vicki Rhodes' <vlrhodes13 at gmail.com>; 'Wayne Heidle' <wheidle at ketchum.edu>; Yvonne <babyhuey10 at gmail.com>
Cc: 'Dion Junier "DJ"' <juniede at gmail.com>
Subject: Training Video for Airport and Airline Workers

Hello Guide Dog Handlers:

Here is a new video put out by GDB partnering with The Seeing Eye and a new partner, The Blinded Veterans Association. This is a training video for airline employees and how to handle visually impaired folks with the Guide Dogs. Take a minute to check it out I think this will go a long way towards us getting better help at the airport.

Thank you,

Scotty and Irish

Begin forwarded message:

From: Waya Hail <waya at pacifier.com <mailto:waya at pacifier.com> >
Date: May 19, 2021 at 07:36:53 PDT
To: Paul Mimms <paul8655 at gmail.com <mailto:paul8655 at gmail.com> >, Irena Howard <Discobay4961 at hotmail.com <mailto:Discobay4961 at hotmail.com> >, cvgsdh at accesscat.com <mailto:cvgsdh at accesscat.com> , Donald Overton <doverton at bva.org <mailto:doverton at bva.org> >, Tom Zampieri <t.zampieri at hotmail.com <mailto:t.zampieri at hotmail.com> >, Joseph McNeil <josephdmcneil at gmail.com <mailto:josephdmcneil at gmail.com> >, Dan Wallace <ret1sgwallace at yahoo.com <mailto:ret1sgwallace at yahoo.com> >, Elizabeth Holmes <bebcol773 at gmail.com <mailto:bebcol773 at gmail.com> >, Stuart Nelson <snelson at bva.org <mailto:snelson at bva.org> >
Subject: [CVGSDH ], FW: GDB and TSE announcement
Reply-To: cvgsdh at accesscat.com <mailto:cvgsdh at accesscat.com> 

Please read attached,  we, the Guide Dog Handlers Committee BVA are being included at the table with the Guide Dog Schools.

Please share your thoughts.

FYI; We have changed our committee name from Dog Handlers to Guide Dog Handlers Committee.

R/

Rae Hail

om: Rabih Dow <rdow at guidedogs.com <mailto:rdow at guidedogs.com> > 
Sent: Tuesday, May 18, 2021 2:46 PM
To: Waya Hail <waya at pacifier.com <mailto:waya at pacifier.com> >
Cc: Melissa Allman (MAllman at seeingeye.org <mailto:MAllman at seeingeye.org> ) <MAllman at seeingeye.org <mailto:MAllman at seeingeye.org> >
Subject: GDB and TSE announcement

Hello Ray, 

Guide Dogs for the Blind and The Seeing Eye have partnered with Alaska Airline and United Airlines to produce the linked-below training video for airport and airline workers.  We are all concerned about our safety and ‘Social Distancing’ in the age of COVID-19.  The video demonstrates best practices for assisting travelers who are blind and visually impaired and use guide dogs.  The BVA is a valuable partner for public education.  Please share this announcement with your members.

Follow this link to watch the video: 

 https://vimeo.com/547734281

Feel free to share the link with others in your network to help spread the word.  We look forward to meeting each other in person once again.  Please contact us with any question or comments.

The press release is below

Sincerely, 

Rabih Dow

Director of Outreach and Advocacy

Guide Dogs for the Blind

RDow at guidedogs.com <mailto:RDow at guidedogs.com> 

415-342-8155

FOR IMMEDIATE RELEASE

Contacts:

Barbara Zamost, GDB

barbara at zamostpr.com <mailto:barbara at zamostpr.com%3cmailto:barbara at zamostpr.com> <mailto:barbara at zamostpr.com>

(415) 389-0210

Michelle Barlak, TSE

mbarlak at seeingeye.org <mailto:mbarlak at seeingeye.org%3cmailto:mbarlak at seeingeye.org> <mailto:mbarlak at seeingeye.org>

(585) 329-4317

May 18, 2021

GUIDE DOGS FOR THE BLIND AND THE SEEING EYE CREATE VIDEO TO HELP AIRLINES AND AIRPORTS ASSIST TRAVELERS WHO ARE VISUALLY IMPAIRED

Video with Pandemic Focus Supported by Alaska Airlines and United Airlines

SAN RAFAEL, Calif. - Guide Dogs for the Blind (GDB) and The Seeing Eye (TSE) of Morristown, N.J., two of North America's leading guide dog schools, have joined forces to create a training video<http://support.seeingeye.org/site/R?i=IMcLaubtyKsdE-qJsgBoig> to help airline and airport employees better assist travelers who are visually impaired, with a special focus on how to address the social distancing guidelines during the pandemic.

COVID-19 has been especially isolating for people who are blind or visually impaired, largely because the rules and aids for socially distancing have been communicated through directional arrows, signage, or taped-off measurements that guide dogs don't understand or white canes can't feel. This has made air travel exponentially harder for those who are blind or visually impaired, so GDB and TSE stepped in to help improve the travel experience for travelers who are blind by creating an instructional video for airlines and airports to train their employees.

The video includes best practices and tips for helping travelers who are blind or visually impaired, including:

  *   How to provide superior service while interacting with them and their guide dogs

  *   How to assist them in navigating the airport, while social distancing

  *   How to help guide dog teams navigate TSA screening

  *   How to provide guidance for boarding and exiting a plane

  *   How to provide physical assistance that doesn't violate social distancing guidelines

"Since the air travel industry already had so much to contend with during the pandemic, we wanted to share our expertise in a way that would help provide a safe and positive travel experience during and after the pandemic -- not only for travelers who are blind but also for the airline and airport employees who serve them," said Christine Benninger, president and CEO for Guide Dogs for the Blind. "This video is another example of how we have pivoted as an organization during the pandemic to better serve the blindness community."

"This collaboration across industries is an important step in ensuring continued accessibility for travelers who are blind and visually impaired," said Glenn Hoagland, president and CEO of The Seeing Eye. "As the response to the COVID-19 pandemic continues to evolve, we expect this educational video will be a lasting way to help facilitate the comfort and safety of both travelers and the professionals who work with them."

In creating the video, GDB and TSE enlisted input and participation from guide dog users, as well as from employees at Alaska Airlines, United Airlines, the Port of Oakland, the Port of Newark, and the TSA teams at Oakland International Airport and Newark Liberty International Airport. Alaska and United plan to begin sharing the video with their employees this summer.

"We are committed to providing the best service to our guests and appreciate the opportunity to work with Guide Dogs for the Blind and The Seeing Eye on this important video," said Wayne Newton, vice president of airport operations and customer service, Alaska Airlines. "This video will be used to train our employees and ensure we are continuing the support of our guests who are blind and visually impaired in the best ways possible."

"United strives to create an inclusive and accessible environment for our customers, employees and all those we proudly serve," said Jessica Kimbrough, the airline's chief diversity, equity, and inclusion officer. "The pandemic has reshaped travel in many ways and working alongside organizations like Guide Dogs for the Blind and The Seeing Eye helps ensure our customers will continue to have a safe and enjoyable experience."

About Guide Dogs for the Blind

Headquartered in San Rafael, Calif., Guide Dogs for the Blind (GDB) is the largest guide dog school in North America. It is a passionate community that prepares highly qualified guide dogs to empower individuals who are blind or visually impaired to move through the world more safely and confidently. More than 15,000 guide teams have graduated from GDB since it was founded in 1942. GDB not only improves mobility for its clients, but it also furthers inclusion and advocates for policy reforms that change how the world views blindness. All of GDB's services are provided free of charge, and it receives no government funding. The organization was the subject of an award-winning 2018 documentary feature called Pick of the Litter, which was developed into a television docu-series by the same name that debuted in 2019 on Disney+. For more information, visit guidedogs.com, or call 800.295.4050.

About The Seeing Eye

Established in 1929, The Seeing Eye provides specially bred and trained dogs to guide people who are blind. Seeing Eye dog users experience greatly enhanced mobility and independence, allowing them to retain their active lifestyles despite blindness. The Seeing Eye is a 501(c)3 non-profit supported by contributions from individuals, corporations and foundations, bequests, and other planned gifts. The Seeing Eye is a trademarked name and can only be used to describe the dogs bred and trained at the school's facilities in Morristown, N.J. If you would like more information on The Seeing Eye, please visit the website at www.SeeingEye.org <http://www.SeeingEye.org%3chttp:/www.SeeingEye.org> <http://www.SeeingEye.org>, call 973.539.4425, or email info at seeingeye.org <mailto:info at seeingeye.org%3cmailto:info at seeingeye.org> <mailto:info at seeingeye.org>.

About Alaska Airlines

Alaska Airlines and its regional partners serve more than 120 destinations across the United States and to Mexico, Canada, and Costa Rica, providing essential air service for our guests along with moving crucial cargo shipments, such as food, medicine, mail, and e-commerce deliveries. With hubs in Seattle; San Francisco; Los Angeles; Portland, Oregon; and Anchorage, the airline is known for low fares, award-winning customer service and sustainability efforts. With Alaska and its Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide. Learn about Alaska's award-winning service at newsroomalaskaair.com and blog.alaskaair.com. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).

About United Airlines

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

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