[NFBC-SFV] Fwd: [Colorado-Talk] Uber Self-ID feature update

[robert stigile]

Robert Stigile, Second Vice-President
National Federation of the Blind of California
President San Fernando Valley Chapter
818-381-9568
Kn6uvd

Begin forwarded message:

> From: Curtis Chong via Colorado-Talk <colorado-talk at nfbnet.org>
> Date: January 31, 2025 at 10:55:58 AM PST
> To: NFB of Colorado Discussion List <colorado-talk at nfbnet.org>
> Cc: Curtis Chong <chong.curtis at gmail.com>
> Subject: [Colorado-Talk] Uber Self-ID feature update
> Reply-To: NFB of Colorado Discussion List <colorado-talk at nfbnet.org>
> 
> Hello everyone:
> 
> 
> 
> The following email comes from Raul Gallegos, president of the National
> Association of Guide Dog Users. Coloradans who use rideshare and who have
> encountered discriminatory behavior from Uber drivers because of their guide
> dogs will welcome this opportunity to hear about the new self-identification
> option that is now available in the latest version of the Uber app.
> 
> 
> 
> I have taken the liberty of cleaning up important links that are included in
> the email so that they will be easier to activate if you choose to do so.
> 
> 
> 
> Kind regards,
> 
> 
> 
> Curtis Chong
> 
> 
> 
> From: NAGDU nagdu-bounces at nfbnet.org <mailto:nagdu-bounces at nfbnet.org>  On
> Behalf Of Raul Gallegos - NAGDU via NAGDU
> Sent: Friday, January 31, 2025 11:10 AM
> Subject: Uber Self-ID feature update
> 
> 
> 
> Hello everyone. Please share this wherever appropriate.
> 
> 
> 
> Last night, January 30, 2025, NAGDU hosted a town hall, facilitated by Al
> Elia, NAGDU board member, regarding the Uber Self-ID project. Our guest was
> Briana Gilmore from Uber. Briana provided an overview of what Self-ID is,
> how it's used, what it's meant to help with, and how riders can optionally
> opt-in to use it.
> 
> 
> 
> I am happy to report that this feature is ready for use. Please note, this
> feature is completely optional, and it can be disabled at any time. To get
> started, open your Uber app, go to Account, then Settings, then
> Accessibility, then Service Animal, and follow the prompts. Please note that
> in the edit field where you type in how your service animal helps you, there
> is a 20-character limit. Unfortunately, this might not be obvious. For me,
> typing the two words, guide dog, was enough. If for some reason, you are not
> able to see this feature, or the buttons in this area of the app are not
> reading correctly with Voice Over and/or Talk Back, you may need to remove
> and reinstall the Uber app to fix this.
> 
> 
> 
> We will be posting information, as well as an FAQ on the NAGDU page.
> 
> Meanwhile, you can listen to the recording from the following link:
> 
> 
> 
> https://drive.google.com/file/d/1-BU65jS5t-_pMk8DqydGfmrexGtD22bf/view?usp=s
> haring
> 
> 
> 
> If you have questions about this new feature, feel free to write the NAGDU
> Board,
> 
> mboard at nagdu.org <mailto:mboard at nagdu.org> . Also, if you have any
> accessibility barriers about the accessibility of the Uber app, please email
> rgallegos at nagdu.org <mailto:rgallegos at nagdu.org>  and provide as much
> information as possible so that Uber can use the feedback provided to
> address the accessibility issues reported.
> 
> 
> 
> Thanks everyone.
> 
> 
> 
> Raul Gallegos, President
> 
> National Association of Guide Dog Users
> 
> (346) 439-7444 .  rgallegos at nagdu.org <mailto:rgallegos at nagdu.org>
> 
> 
> 
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