[nfbcs] Fwd: [Jobs] Urgent need to fill 3 positions in Rockville, MD

[Chris Westbrook]

I wouldn't qualify for this position anyway, but I thought oracle database tools were inaccessible.  Has this changed?
On Sep 22, 2010, at 4:55 PM, David Andrews wrote:

> 
>> 
>> National Industries for the Blind and the Columbia Lighthouse for the Blind are seeking three legally blind, experienced, highly-motivated Oracle Enterprise Help Desk service representatives to begin work on a contract in Rockville, MD in October 2010. Responsibilities will be to provide the following support on the contract:
>>   * Reviewing customer information via Oracle Financials I-Store, I-Receivables, and Applet-Based Oracle Forms
>>   * Helpdesk coverage occurs Monday - Friday 7am to 7 pm Eastern Time;
>>   * Responding to both telephone and email inquiries;
>>   * Tracking help desk tickets in the HP Service Center 6.1
>>   * Trouble shooting system issues.
>> 
>> Required skills and experience:
>>   * Proficiency in Oracle software and enterprise help desk experience a must.
>>   * High School degree or GED equivalent required (Some college preferred)
>>   * Proficient with basic and advanced functionality of assistive technology, specifically JAWS and/or ZoomText
>>   * Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands.
>>   * Must have excellent administrative skills.
>>   * Must have excellent written and verbal communication skills.
>>   * Must be willing to learn new methods of supporting end-users.
>>   * Must be punctual and reliable and can work independently
>>   * Proficient with data entry
>>   * Positive attitude with a pleasant and clear phone demeanor
>>   * Works well with team members and other departments
>> 
>> 
>> If you wish to be considered please send your resume and three professional references to Sarah Schraven at <mailto:sschraven at nib.org>sschraven at nib.org. Please be prepared to provide proof of legal blindness.
>> 
> 
>                        David Andrews:  dandrews at visi.com
> Follow me on Twitter:  http://www.twitter.com/dandrews920
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