[nfbcs] Outlook 2010 Conundrums

[Fred Wurtzel]

Hi Mike,

I just installed Office 2010 this past week.  I am having a very similar
problem.  I hav 3 email accounts and have discovered that, for some reason,
there is a separate folder for each account with the account name as
described in the accounts dialog.  I have not figured out how to actually
have my mail placed in the inbox.  By going toe the folders (control Y) and
typing the first letter of the account P for Pop, for example and you should
get into the folder for that account.  I am not sure how to fix this, yet.

Warmest Regards,

Fred

-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Mike Freeman
Sent: Wednesday, January 05, 2011 7:39 PM
To: NFB in Computer Science Mailing List
Subject: [nfbcs] Outlook 2010 Conundrums

Hello, all.

Santa was very kind to me this last Christmas; I thought surely he'd leave
me with a lump of coal.  However, instead he left me a wireless keyboard for
my iPhone and a new computer.  And therein lies the reason for this post.
It's a 64-bit machine with a fast processor, upgraded sound card and large
(for a laptop) hard drive.  And, much to my chagrin, it obviously runs
Windows 7.  This means I have to get used to a bit different interface and
no more Outlook Express.  So I bought Office 2010.  Hence, I have questions
about Outlook 2010.

I managed to get it configured for my Panix account although the automatic
configuration chose IMAP instead of POP3 for the incoming mail protocol.  I
received messages okay the first evening of use and test messages from the
account configuration menu still work.  But I can't seem to download
messages from Panix and see them in my inbox.  I don't know whether
something's bum in folder synchronization (I'd rather avoid this altogether
but it's part of the IMAP process).  Also, I seem to have run into the
problem wherein I'm not accessing the inbox I did the first evening (which
may be part of the problem).  I don't know what, if anything, I changed.  I
have a feeling it's sort of like the Outlook Express problem wherein the
program creates new folders with (1), (2), etc. when creating folders with
the same name for an account (that's why there's an involved procedure for
manually restoring folders).  Anyway, I'm stumped.  I'm sorry I can't give
you an exact error message.

I can find the individual email messages under the Start Menu search box
when I type Outlook in it to bring up the program.  But I can't seem to get
Outlook to see them again.

Sorry for the confusing description.  I'm having to learn Windows 7 and
Outlook 2010 at the same time.  I there a way to re-initialize Outlook
without uninstalling/installing Office again?

T I A!

Mike


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