[nfbcs] BMC Remedy web-based client

[Mike Freeman]

Tracy:

To hover the mouse, go to the link and press Control+Jaws Key+Enter. You'll be told at what line text has changed. Use the j command to go there and you can read or access the changed content. Use Shift+j to return to your original location if desired. 

Mike Freeman


On Jan 17, 2012, at 8:23, "Tracy Carcione" <carcione at access.net> wrote:

> Is anyone using the BMC Remedy web-based client?
> We just moved to it.  The old PC-installed client was difficult, but
> useable.  The web-based client has links and looks accessible, but I have
> so far been unable to open any of the sub-menus under Change Management,
> for example, "Group Manager", or "Assign To".
> I asked my sighted co-worker, and he "hovered" the mouse over the link,
> but I didn't see what he saw, and I don't know how to "hover the mouse"
> with Jaws.  I tried the left click, the right click, the Applications key,
> and just hitting enter on what looked like a link, but, if a menu
> appeared, it wasn't anywhere near where I was.
> 
> I thought the web-based Remedy would be an improvement, but I may not be
> able to do this part of my job anymore.  It's not a vital part, but it is
> annoying for all concerned.
> If anyone has any experience with this thing, I could sure use some advice.
> TIA.
> Tracy
> 
> 
> 
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