[nfbcs] JAWS and Comcast Website

[Nicole B. Torcolini Home]

I have IE 8 and JAWS 13. I am not sure if the log in fails or does not
process. I get the retrieving your account information message, but then it
takes me back to the page with only the password box. The funny thing is
that there is no message saying wrong password or anything.
 

-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Ryan Stevens
Sent: Wednesday, July 25, 2012 6:34 AM
To: 'NFB in Computer Science Mailing List'
Subject: Re: [nfbcs] JAWS and Comcast Website

Hi, Nicole,

I have Internet Explorer 8 and JAWS 12, and I was able to log into the
Comcast site and go to my account with no problem.  Which versions of JAWS
and IE are you using?  I think the links next to the username an password
textboxes are there as a guide to those boxes rather than intended to go to
another page.  I merely pressed the E key, then Enter to go into forms mode
and entered my login info.

Ryan Stevens


-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf
Of Nicole B. Torcolini Home
Sent: Wednesday, July 25, 2012 12:21 AM
To: 'NFB in Computer Science Mailing List'
Subject: [nfbcs] JAWS and Comcast Website

Is anyone using JAWS who has a Comcast account? In Firefox, the edit links
near the email and user name do not do anything when I press enter on them.
I have tried all other modes of activating them, including the mouse over
command, using the JAWS ocr, and turning off the virtual cursor. I do not
know if it is the same in Internet Explorer because the Comcast site and IE
don't get along; I cannot get it to accept my password at the second log in
for account when using IE. Any thoughts?
 
TIA,
Nicole
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