[nfbcs] External drive problem
Bryan Schulz
b.schulz at sbcglobal.net
Fri Dec 20 16:14:08 UTC 2013
hi,
sorry, thought it was similar to the my book model.
if all it does is click, it is dead.
i have never had a wd drive fail.
I made my own by buying a 2.5" drive and a 2.5" aluminum enclosure and stick
it to the top of a laptop with velcro strips.
Some of the enclosures also include esata.
Bryan Schulz
----- Original Message -----
From: "Tracy Carcione" <carcione at access.net>
To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
Sent: Friday, December 20, 2013 6:53 AM
Subject: Re: [nfbcs] External drive problem
> Hi Bryan.
> The My Passport drive runs off USB alone; no power cord required.
> It's a nice drive, but some of the reviewers on Amazon had a problem with
> it just dying, and I wonder if that's what's happened to me, or if it's
> something I can fix. I'll try Steve's suggestions, and see what happens.
> Tracy
>
> ----- Original Message -----
> From: "Bryan Schulz" <b.schulz at sbcglobal.net>
> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
> Sent: Thursday, December 19, 2013 4:20 PM
> Subject: Re: [nfbcs] External drive problem
>
>
>> hi,
>>
>> unlike 2.5" laptop/ssd drives, these huge 3.5" drives require the
>> additional power source.
>> did you remember to plug in the power cord?
>> Bryan Schulz
>>
>>
>> ----- Original Message -----
>> From: "Steve Jacobson" <steve.jacobson at visi.com>
>> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
>> Sent: Thursday, December 19, 2013 1:30 PM
>> Subject: Re: [nfbcs] External drive problem
>>
>>
>>> Tracy,
>>>
>>> Be sure to try your drive on all of the USB ports on your computer.
>>> When moving it from one port to another, wait
>>> until you hear the disconnect series of tones. Sometimes the port seems
>>> to matter even if a device has worked on
>>> a particular port.
>>>
>>> Second, try it on another computer. Usually you don't have to install
>>> software to get these devices to work. If
>>> you get the same results on all USB ports and on another computer, I
>>> would be suspicious that the drive may have
>>> gone bad. If you have been carrying it around, be sure to give it
>>> plenty of time to warm up when coming in from
>>> winter weather.
>>>
>>> Best regards,
>>>
>>> Steve Jacobson
>>>
>>> On Thu, 19 Dec 2013 10:52:22 -0500, Tracy Carcione wrote:
>>>
>>>>I am having a problem with my external drive, which is a WD My Passport.
>>>>When I plug in the USB cable, it makes the USB noise, and I hear the
>>>>disk
>>>>whirring away for a couple minutes, but then nothing happens. It
>>>>doesn't
>>>>ask me how I want to proceed, and I don't see it on My Computer.
>>>>I do see it under Control Panel/System/Hardware/WD drive management
>>>>devices.
>>>>When I choose properties there, it doesn't show me anything about how
>>>>much
>>>>data is on the drive. It just has "troubleshoot" and device usage:
>>>>enable
>>>>or disable. When I choose the driver tab, I see a driver, and I'm not
>>>>getting an error saying "no driver".
>>>>When I plug the drive into another PC, it asks me to install the
>>>>software,
>>>>which I've managed to mislay, but I'm not sure I installed it on my PC,
>>>>either.
>>>
>>>>Where do I go from here? How can I tell if the drive has died, or if
>>>>it's
>>>>some other problem? Is it normal for a drive to whir a bit at the
>>>>beginning, or does that indicate it's damaged?
>>>>Any advice would be much appreciated.
>>>>Tracy
>>>
>>>
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>>>
>>>
>>>
>>>
>>>
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>>
>>
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>
>
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