[nfbcs] Trouble downloading some files

[Steve Jacobson]

Tracy,

It could be that you have Internet Explorer set up to block redirects or not allow "meta-Refresh".  I think this is the default 
when you install it.  However, some sites use redirection in their logon processes including some bank sites.  Sometimes 
redirection and Meta-Refresh are used for downloads as well.  To check this, go to Tools, Internet Options, and the Security tab.  
Go to the Internet zone and press the Custom button.  You will be on a list of options.  Press "M" which will bring you to 
Miscelaneous.  Arrow down past Allow access Data Sources across domains and you will hear "Allow Meta Refresh".  Under that you 
will see two options, "Disable" and "Enable".  If "Disable" is on, DOWN ARROW to "Enable" which will say "Off" and press the SPACE 
BAR to turn it on.  Then press OK.  If we are lucky, this could be your problem.  Sometimes it takes a while for these to start.  
Also, after you allow the popup and go back to the DOWNLOAD link, don't press ENTER again.  Check the Information bar a second 
time to see if there is anything there like allowing downloads.  Pressing ENTER a second time could be starting the download 
sequence all over again causing you to have to approve the popup again and you may never be getting to the Download.  

Finally, many sites have another link on the same page that they offer if your download doesn't start.  You can look for a link 
like that if nothing here works.  

Best regards,

Steve Jacobson

On Thu, 13 Jun 2013 14:49:14 -0400, Tracy Carcione wrote:

>I am having trouble downloading files where the first thing is a pop-up.  I 
>am running IE8 on Windows XP, with Jaws 14, and I have pop-ups blocked.
>I choose the link to download a file.  It makes the noise to check the 
>notification bar.  I hit alt-n.  It asks me if I want to allow pop-ups from 
>this site.  I say yes.  It puts me back to the download link, and I hit 
>enter again.  It makes the notification noise.  I hit alt-n, and nothing 
>happens.  I never get to the place where I hit Applications and download my 
>file.
>What do I do to get my file?
>Thanks.
>Tracy


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