[nfbcs] reinstalling IE

[Steve Jacobson]

Tracy,

In Windows 7, later versions of Internet Explorer are removed by going to the history of Updates within Windows Update, but as I recall, in XP it is in the Control Panel as you have 
already said.  Was there a "remove" or "uninstall" option that you tried, and are you certain it didn't work?  I am asking if you are certain because as I recall, removing IE 8 does 
not remove Internet Explorer but rather just causes it to revert to an earlier version, IE 6 I think.  I also thought there was a "Repair" option and that might be worth a try.  I 
am also a little suspicious, though, that if none of the software you have tried detects that you have anything on your machine like rootkit, that your problem is probably somewhere 
else.  

If your problems seem mostly confined to web pages and you didn't find any problem with proxy settings, it might be worth checking the Domain Name Server (DNS) addresses used on 
your PC against those specified by your internet service provider in case something modified them.  I think that the program that allowed you to do this under XP was WINIPCFG.  The 
addresses should either be the same as those that your Internet Service Provider has supplied, or they could be within the address range of your router, usually 192.168.something.  
I don't know exactly how all this works, but I understand there is also a "HOSTS" file on your PC that can have domain names and IP addresses that could have been modified.  Windows 
7 has an option to clear your DNS Cache and I think there was an option like that in WINIPCFG as well, but you will have to experiment with the help options using the slash-question 
mark to find it, I'm afraid.

IE 8 has a "no add-ins" option that forces it to run without any add-ins.  You may have a shortcut already available on your start menu somewhere to do this, but if you don't, you 
can use the Run dialog and run

iexplore.exe -extoff

to run it without add-ons.  You might have to find the program and include the path.  If you have a shortcut for this option, it is probably in the "Accessories" submenu.

Best regards,

Steve Jacobson




On Wed, 8 May 2013 13:47:22 -0400, Tracy Carcione wrote:

>I want to reinstall IE8, because I might have the rootkit malware, and that 
>was one of the suggested fixes.
>I tried to remove IE8, using Add or Remove Programs, but it doesn't do 
>anything.
>How can I uninstall IE8, so I can do a clean reinstall?
>I am running Windows XP Pro.
>Thanks.
>Tracy


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