[nfbcs] Frequent JAWS crashes when using Microsoft products

[Christopher Chaltain]

I pretty much only run Windows on the job. I'm running Windows 7 on a 
Dell laptop. I'm not sure which one, and I'll have to check the specs on 
it. It's not a top of the line laptop, but I know the specs are decent. 
I'll try to post the specs later. BTW, I'm not a fan of Dell laptops 
anymore, but that's a different topic. I'm using Office 2013 and JAWS 16 
with Eloquence. A couple times a week, I get the Outlook is not 
responding dialog, but like I said in a previous post, I don't think I 
see this any more frequently than my sighted colleagues. That's pretty 
much the only instability or frustration I have with this setup.

I'm not sure what to suggest other than routine maintenance on your 
Windows system. If you haven't tried this already, you may want to 
reinstall JAWS and remove any shared components if you can get away with 
that. I know I had to do this after upgrading from JAWS 14 because I was 
having issues like JAWS not working with Adobe and Firefox.

On 10/02/2015 08:31 PM, Steve Jacobson via nfbcs wrote:
> Chris,
>
> What are you using for a synthesizer, and what sort of computer are you
> running on?  I really need to know your secret.  I am having some problems
> with office 2013 on all three of my computers.  Sometimes it is outlook
> restarting or not responding, sometimes it is long delays with no speech
> after which speech comes back and so forth.  The problems are somewhat
> different depending upon whether I am using JAWS or Window-Eyes, so the
> screen reader has something to do with it all, but it is impacting my
> productivity as well as adding to the stress level.
>
> Best regards,
>
> Steve Jacobson
>
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Christopher
> Chaltain via nfbcs
> Sent: Thursday, October 01, 2015 10:53 PM
> To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
> Cc: Christopher Chaltain <chaltain at gmail.com>
> Subject: Re: [nfbcs] Frequent JAWS crashes when using Microsoft products
>
> I haven't experienced this at all myself. I use JAWS 16, Windows 7 and
> Office 2013. I'll occasionally get the message that one of the Office
> applications has stopped responding, but no more frequently than my sighted
> coworkers do. I don't find JAWS 16 to be particularly unstable.
>
> On 10/01/2015 12:19 PM, Tracy Carcione via nfbcs wrote:
>> I've had issues with Jaws16 stopping and restarting itself for no
>> particular reason.  Sometimes I'm in Outlook, sometimes in my terminal
>> emulator.  Some days it happens 3 or 4 times, and other days not at
>> all.  My only conclusion is Jaws 16 is not stable.
>> Tracy
>>
>>
>> -----Original Message-----
>> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Robert
>> Jaquiss via nfbcs
>> Sent: Thursday, October 01, 2015 11:41 AM
>> To: nfbcs at nfbnet.org
>> Cc: Robert Jaquiss
>> Subject: [nfbcs] Frequent JAWS crashes when using Microsoft products
>>
>> Hello:
>>
>>        I have been having considerable trouble with JAWS crashing when
>> using Microsoft Word and sometimes Explorer.
>> I usually run JAWS 16 and have Word 365. The Word version is a 32 bit
>> version on a 64 bit machine. I have also had problems with JAWS 16 and
>> Word
>> 2013 on my home machine. I have observed that JAWS 15 is sometimes
>> more stable. Have others on this list had similar issues? Thank you.
>>
>> Regards,
>>
>> Robert
>>
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>
> --
> Christopher (CJ)
> chaltain at Gmail
>
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-- 
Christopher (CJ)
chaltain at Gmail