[nfbcs] Fwd: Collecting Information for Microsoft's new CAO

Sat Feb 20 02:24:03 UTC 2016

That's usability and the new accessibility standards when implemented 
will include usability too.On Fri, 19 Feb 2016, Nicole Torcolini via 
nfbcs wrote:

> Date: Fri, 19 Feb 2016 20:25:07
> From: Nicole Torcolini via nfbcs <nfbcs at nfbnet.org>
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>,
>     'Doug Lee' <dgl at dlee.org>
> Cc: Nicole Torcolini <ntorcolini at wavecable.com>,
>     'List for teachers and trainers of adaptive technology'
>     <trainer-talk at nfbnet.org>
> Subject: Re: [nfbcs] Fwd: Collecting Information for Microsoft's new CAO
> 
> Some people will say that this is not accessibility, but I very much think
> that it is. Have an option to bring back the old menubar instead of that
> stupid ribbon. I basically have to memorize all of the keystrokes from
> office 2003 in order to get anything done because the stuff on the ribbon is
> iimpossible to find, has keystrokes that are four, five, or six steps long,
> and, in some cases, do not work.
> Some of the old shortcut keys do not work anymore, like pressing alt p in
> Outlook to get to the options for a message. If you look hard enough, you
> can get back to the old dialogs for different stuff, like page layout in
> Word or message options in Outlook, but it takes ten million steps to get
> there. Okay, exaggerating, but that is what it seems like.
> 	There is another problem with Internet Explorer. I do not know if it
> has been fixed in the new browser. Screen readers often send an
> accessibility event instead of passing through the keystroke of enter or
> space. When this happens, the browser decides how to handle it. All other
> browsers, afaik, use mouse down, mouse up, click as the events that the
> browser fires for an accessibility event, but Internet Explorer only uses
> click. Many web companies do not know this and make controls that listen on
> mouse up, so they are not accessible with screen readers and Internet
> Explorer.
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Jeanine Lineback
> via nfbcs
> Sent: Friday, February 19, 2016 11:09 AM
> To: Doug Lee
> Cc: Jeanine Lineback; List for teachers and trainers of adaptive technology;
> Jeanine Lineback via nfbcs
> Subject: Re: [nfbcs] Fwd: Collecting Information for Microsoft's new CAO
>
> Thank you Doug,
> Regarding the Link 2013 in the Skype for business issues with jaws and other
> screen readers like NVDA I have also reported these problems. :-) They are a
> major issue especially the notifications taking over from other
> applications. Definitely a productivity downer. Frown
>
> Dictated on an iPhone.
>
>> On Feb 19, 2016, at 12:54 PM, Doug Lee <dgl at dlee.org> wrote:
>>
>> Please pass this on, though Anne is well aware of this concern, and
>> the fact that I've been harping about this for about nine months. :)
>>
>> Two serious issues in Lync 2013 and Skype for Business 2016, highest
> priority first:
>>
>> 1. Every incoming chat message fires a MenuOpened event and forces AT
>> users to Alt+Tab twice in order to continue whatever they were doing
>> before the message arrived. This is a very severe productivity killer,
>> and this issue alone has forced me to recommend to large companies
>> that they refrain from upgrading beyond Lync
>> 2010 for users who are blind or use a screen reader.
>>
>> Note that while I am aware that the delay in fixing this issue is due
>> to difficulty deciding what system to use for incoming chat
>> notifications, I urge that the menuOpened events be stopped
>> immediately even if this results in no notification of an incoming chat.
> Silent chat arrival is a problem but does not impair use of every other
> application on the computer.
>>
>> 2. Frequently during an active voice call in Lync 2013 and Skype for
>> Business 2016, the keyboard is taken over in such a way as to prevent
>> many JAWS commands from working. Again, a user must Alt+Tab to rectify
>> this situation. My very rough estimate is that this happens at least once
> every 5-10 minutes, though my recollection of the time interval is
> imprecise.
>>
>> I am forwarding this message to some members of my office
>> accessibility team in case they have further thoughts.
>>
>> On Fri, Feb 19, 2016 at 10:03:25AM -0600, NFBCS mailing list wrote:
>> I have been asked to circulate the following message.  This also applies
> to your own personal experience with Microsoft product, even though the
> below email specifies serving students and adults.
>>
>> Jeanine Lineback
>> Begin forwarded message:
>>
>>> From: "McSorley, Jan" <jan.mcsorley at pearson.com>
>>> Date: February 16, 2016 at 12:42:29 PM CST
>>> To: Jeanine Kay Lineback <jeanine.lineback at gmail.com>, Edgar Lozano
>>> <lozano.edgar94 at gmail.com>, Su Park <su.park98 at gmail.com>
>>> Subject: Collecting Information for Microsoft's new CAO
>>>
>>> Hi Everyone,
>>>
>>> I just got off a call with Anne Taylor who, as you know, used to be the
> Director of Access Technology at the National Federation of the Blind.  She
> now works for Microsoft and her boss is Microsoft's new Chief Accessibility
> Officer.
>>>
>>> Anne asked me to compile a list of access barriers in Microsoft products
> that impede the work I am trying to accomplish at Pearson, but I would like
> to take this opportunity to get additional feedback from others in the
> field.  I would love to add your insights and opinions on how Microsoft
> could help improve education, productivity, etc. of people  with
> disabilities by making improvements in the accessibility of their products.
>>>
>>> I will be working on a list of ideas for Anne, but if you have any
> thoughts or feedback on the following questions, I will be sure to share
> your name(s) as contributors to the list:
>>>
>>> 1. Are there any access barriers to using Microsoft products that make it
> difficult for you to serve students or adults with disabilities.  For
> example:
>>> Word
>>> PowerPoint
>>> Excel
>>> Windows Operating Systems
>>> Windows Browsers
>>> 2.  Is there anything you wish Microsoft products would/could/should do
> that they are not doing?
>>>
>>> 3.  In your opinion, what should Microsoft's accessibility priorities be?
>>>
>>> Any help or input you could provide would be appreciated.  This is a
> unique opportunity to get ideas and requests up the chain at Microsoft, so
> please don't underestimate the importance of your feedback.
>>>
>>> Please share with others in your network as you see fit.  I will be
> reviewing the list with Anne Taylor the week of March 22nd, so there is time
> to reach out to others.
>>> _________________
>>>
>>> For kids
>>>
>>> Jan McSorley
>>> Head of Accessibility
>>> School Line of Business
>>> Pearson Assessment Centre
>>>
>>> M: (512) 673-9569
>>> E: jan.mcsorley at pearson.com
>>>
>>> Pearson
>>> Always Learning
>>> Learn more at www.pearsonk12.com
>>>
>>> We put a man on the moon in the 1960's ... surely we can make information
> technology fully accessible to people with disabilities.  It can be done ...
> it must be done ... it will be done!
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>> --
>> Doug Lee                 dgl at dlee.org                http://www.dlee.org
>> SSB BART Group           doug.lee at ssbbartgroup.com
> http://www.ssbbartgroup.com
>> "I before E, except after C, or when sounded like A, as in neighbor
>> and weigh, except for when weird foreign concierges seize neither
>> leisure nor science from the height of society."
>
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