[nfbcs] Nas Drive Issue, and Failing Power Supply

[Steve Jacobson]

Peter,

By all means check the manual in case they have another way to get at that
folder.  However, it could be that if you tell Windows to display hidden
files and folders that you will find it in the list of folders.  Exactly how
you do that varies a little with the version of Windows.

Best regards,

Steve Jacobson

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Peter Donahue via
nfbcs
Sent: Wednesday, July 06, 2016 9:44 PM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Peter Donahue <pdonahue2 at satx.rr.com>
Subject: [nfbcs] Nas Drive Issue, and Failing Power Supply

Good evening Steve and everyone,

     A technician from "Computer NERDZ" came yesterday to address this 
issue and some other concern's with Mary's computer. It turns out that 
Buffalo Technology has a feature on its NAS products that is an 
equivalent to the "Recycle Bin" in Windows. Buffalo calls this feature a 
"Trash Box" where files and folders deleted from the NAS drive are held 
until it is emptied. It took the system about 30 minutes to empty the 
contents of the trash box. Now that drive has lots of space and Windows 
recognizes it as such. The only thing I need to figure out is how to 
access it using the keyboard and JAWS so I can take out the trash 
regularly. I'll need to consult the Buffalo user manual for this 
product. Their tech support is next to nonexistent.

     Recall that I mentioned that Mary's computer failed to power up 
when it was turned on? I asked the technician to investigate this too. 
The same thing happened when the technician powered down the machine and 
tried to turn it back on. He took it back to the shop so it could be 
investigated further. Our hunch was right. That machine had a failing 
power supply. They expect to perform the power supply transplant in the 
next day or two as they had to order one from Dell in Austin. We're 
hoping to have Mary's computer back by the weekend. Once the new power 
supply is installed and the machine is in ship shape I won't need to 
worry about Mary having problems with it when I go to North Carolina in 
two weeks.

     We hope everyone enjoyed the national convention and that you all 
had a safe trip home.

Peter Donahue






Steve Jacobson via nfbcs wrote:
> Peter,
>
> You have likely already thought of this, but check your drive lists
> carefully to be certain that your drive isn't mapped to multiple drive
> leters.
>
> Best regards,
>
> Steve Jacobson
>
>
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Peter Donahue
via
> nfbcs
> Sent: Monday, July 04, 2016 12:22 AM
> To: nfbcs at nfbnet.org
> Cc: Peter Donahue <pdonahue2 at satx.rr.com>
> Subject: [nfbcs] Nas Drive Issue
>
> Hello everyone,
>
>   
>
>                  I have anissue with Windows thinking that my NAS drive is
> full when it isn't. According to what I'm seeing in "Computer" I'm being
> told that the NAS drive only contains 123MB of free disk space when in
fact
> it has over 100 GB free. I've tried rebooting the computer several times
and
> deleted files and folders I no longer need. This does not change the
amount
> of free space on that drive available for storage. What should I do to
> address this issue so Windows 7 reports the correct amount of free space
for
> storage. Your help will be very much appreciated.
>
>   
>
> Peter Donahue
>
>   
>
>   
>
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