[nfbcs] ticket systems

[Gary Wunder]

My information is pretty dated given that I left the field in June of 2010,
but I normally found the time and project tracking software to be pretty
inaccessible. Remedy was what I tried to use, both the web and PC versions.
I did find active directory to work pretty well as long as I was not trying
to access it through a remote server.



-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Bryan Schulz via
nfbcs
Sent: Thursday, June 02, 2016 4:19 PM
To: 'NFB in Computer Science Mailing List'
Cc: Bryan Schulz
Subject: [nfbcs] ticket systems

Hi,
 
I would like to hear opinions of what customer tracking/ticket software like
remedy, service now, the one from oracle, etc. are accessible with jaws.
I would also like to hear suggestions other than go read a book of how
someone gains experience with active directory.
Thanks,
Bryan Schulz
 
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