[NFBCS] Outlook 2016 thinking text is a command

[David W Bundy]

I have experienced the same issue.  If you alt-tab away and then back, it works just fine.  Not sure what causes it, but focus seems to be out in the ether somewhere.

David W Bundy, MSW, CPM
Assistive Technology Consultant
West Columbia, SC
(803) 447-7629
bundy at pobox.com
 


-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via NFBCS
Sent: Thursday, August 20, 2020 9:04 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>; Tracy Carcione <carcione at access.net>
Subject: Re: [NFBCS] Outlook 2016 thinking text is a command

Hello:

Isn't the reply command in Outlook control r or control shift r? Those are the key commands I use in Outlook 2019, and they work all the time.

Best regards,

Curtis Chong


On Aug 20, 2020, at 7:51 AM, Tracy Carcione via NFBCS <nfbcs at nfbnet.org> wrote:

Occasionally, when I try to reply all to an email in Outlook 2016, I get a stupid problem.  I do shift R; it opens a reply message, and, when I try to type, it says "Key not available".  It appears to be trying to interpret what I'm typing as commands, instead of text.  It's quite annoying.  The only solution I've found is to close my reply and try again until it finally lets me write my message.  Sometimes it takes several tries.

Does anyone have a better solution, or a way to stop this happening?

I am using Jaws 2020 and Windows 10.

Thanks.

Tracy



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