[NFBCS] Help! I broke my laptop

[Tracy Carcione]

After trying some things, I decided the problem was beyond me.  I got on
Nextdoor and asked for a PC tech, and got one who came over today.  He
said my hard drive had gone bad, and swapped it out for a new one, then
reinstalled Windows.  There's still a problem with the laptop starting in
Support Assist, but he showed me how to get out of that.  I don't know how
much of a pain that will be, but for now I have a working laptop with a
clean install of Windows, which is a good thing.
Thanks for the help.
Tracy

> Hello:
>
> What drive letter is windows installed on? If x, then replace the C:
> with X: in my prior example.
>
> HTH,
>
> On 6/19/2020 1:40 PM, Tracy Carcione via NFBCS wrote:
>> I tried again, and now it says the type of the file system is raw;
>> chkdsk
>> canot work.
>> The command prompt is at x:\Windows\System32.
>> Tracy
>>
>>
>> -----Original Message-----
>> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Tracy
>> Carcione
>> via NFBCS
>> Sent: Friday, June 19, 2020 1:14 PM
>> To: 'NFB in Computer Science Mailing List'
>> Cc: Tracy Carcione
>> Subject: Re: [NFBCS] Help! I broke my laptop
>>
>> Tyler, I did that, from wherever it put me when I chose command prompt,
>> Windows\system32: I think.  It says "cannot open volume for direct
>> access".
>> What do I try now?
>>
>> Kevin, thanks for your encouraging words.
>>
>> I sure am glad Narrator is working on these screens.  I thought I'd have
>> to
>> do everything with AIRA.
>> Tracy
>>
>>
>> -----Original Message-----
>> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Littlefield,
>> Tyler via NFBCS
>> Sent: Friday, June 19, 2020 12:27 PM
>> To: NFB in Computer Science Mailing List
>> Cc: Littlefield, Tyler
>> Subject: Re: [NFBCS] Help! I broke my laptop
>>
>> You can't say it's not a corrupt registry without knowing what the error
>> even is. The registry is useful pretty early in the windows boot cycle,
>> so it very well may be.
>> try going to a command prompt and using chkdsk /r /f C:
>> that will take a while to run. go drink a few pots of coffee. then
>> reboot and see if that helps.
>> If not, reply back with the error and we can try to help more.
>> HTH,
>> On 6/19/2020 12:18 PM, Kevin via NFBCS wrote:
>>> It doesn't sound like anything you did.  Sometimes the system has a
>>> hiccup as I call it and tries to recover from a bad crash and can't.
>>> If you can't reboot properly and are getting these options your hard
>>> drive got messed up.  No, it isn't the registry.
>>>
>>>
>>> On 6/19/2020 11:51 AM, Tracy Carcione via NFBCS wrote:
>>>> Last night, my laptop started doing something mysterious, and Jaws
>>>> shut off.
>>>> Instead of being smart and starting Narrator, I held down the power
>>>> button
>>>> and did a hard shutoff.  Now it won't start.  The Dell logo comes up
>>>> for a
>>>> while, then it asks for my keyboard layout, then it offers
>>>> troubleshooting.
>>>> I have tried auto-repair, system restore, and image restore, but none
>>>> of
>>>> them work.  There are also options to uninstall updates, use a command
>>>> prompt, and UEFI something.  I haven't tried them.
>>>>
>>>> I tried Googling different errors, but the results haven't been
>>>> helpful.
>>>> One result muttered darkly about a corrupt registry.
>>>>
>>>> I can try to find a tech, but things here are still pretty closed
>>>> down, so
>>>> it might not be easy.
>>>>
>>>> Any advice welcome.  Oh what a dope I am.
>>>>
>>>> Tracy
>>>>
>>>>
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>> om
>
>
> --
>
> Take Care,
> Tyler Littlefield (he/him/his)
>
> Tyler Littlefield Consulting: website development and business
> solutions. <http://tylerlittlefield.me> My personal site
> <http://tysdomain.com> My Linkedin
> <https://www.linkedin.com/in/ty-lerlittlefield> @Sorressean on Twitter
> <http://twitter.com/sorressean>
>
>
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