[NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

Mon Nov 16 02:09:04 UTC 2020

Hi, Graham,

We try really hard to isolate the various versions of JAWS so that one doesn't interfere with another. I can't think of how 2021 could have screwed up the other versions too. Is this with Windows 10 or Windows 7?

Thanks

--Glen

-----Original Message-----
From: blind at trailstone.com <blind at trailstone.com> 
Sent: Sunday, November 15, 2020 6:17 PM
To: Glen Gordon <GGordon at Vispero.com>; 'Nicole Torcolini' <ntorcolini at wavecable.com>; 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: 'Curtis Chong' <chong.curtis at gmail.com>; 'Steve Shelton' <stevesheltonokc at gmail.com>
Subject: RE: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

Glenn,
I tried to run JAWS 2021 with defaults and the problem still occurs.
Not sure if this helps, but when I run JAWS 2020 and JAWS 2019 the same problem seems to occur when it was not before I installed JAWS 2021. Maybe something more serious happened when my system crashed after the JAWS installation that I was not aware of. I will see if I can find the windows QR code I was given as a part of the crash notification To see if that will shed any light on the problem I am observing .

Graham Mehl                             `
blind at trailstone.com
NFB Central Maryland Chapter, President
NFB of Maryland Website and Technology Committee, Chair
LCB graduate, 2016

-----Original Message-----
From: Glen Gordon <GGordon at Vispero.com>
Sent: Sunday, November 15, 2020 5:14 PM
To: Nicole Torcolini <ntorcolini at wavecable.com>; 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>; blind at trailstone.com
Cc: 'Curtis Chong' <chong.curtis at gmail.com>; 'Steve Shelton' <stevesheltonokc at gmail.com>
Subject: RE: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

Nicole, you're my hero! Thanks so much for  figuring this out. I don't know the cause either, but at least we have something to dig into tomorrow. We'll get this fixed.

--Glen

-----Original Message-----
From: Nicole Torcolini <ntorcolini at wavecable.com>
Sent: Sunday, November 15, 2020 4:05 PM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>; blind at trailstone.com
Cc: Glen Gordon <GGordon at Vispero.com>; 'Curtis Chong' <chong.curtis at gmail.com>; 'Steve Shelton' <stevesheltonokc at gmail.com>
Subject: RE: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

        Does not help.
        I think that I have figured out under which conditions this happens, but not why.
        JAWS 2021 works fine on Windows 10, but it has this problem on Windows 7. Both of the machines on which I tried it are 64 bit. It happens in all windows--not just Outlook.

Nicole

-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Glen Gordon via NFBCS
Sent: Sunday, November 15, 2020 1:50 PM
To: blind at trailstone.com; 'NFB in Computer Science Mailing List'
Cc: Glen Gordon; 'Curtis Chong'; 'Steve Shelton'
Subject: Re: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

Hi, Graham,

I'm really sorry you're experiencing this.
If you run JAWS with the default scripts by restarting JAWS by entering
        Jaws 2021 /default
In the run dialog, does the problem go away. Trying to figure out why you and Nicole are seeing this and others are not. I'm sure it'll be quick to fix once we understand the cause, that often turns out to be the hard part.

--Glen

-----Original Message-----
From: blind at trailstone.com <blind at trailstone.com>
Sent: Sunday, November 15, 2020 3:44 PM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Glen Gordon <GGordon at Vispero.com>; 'Curtis Chong' <chong.curtis at gmail.com>; 'Steve Shelton' <stevesheltonokc at gmail.com>
Subject: RE: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

Glenn,
On my windows 10 laptop I migrated my settings from JAWS 2020 when I was notified of the JAWS 2021 release on Friday, November 13, 2020.
I noticed two things when JAWS 2021 was running.
1. JAWS 2021 does NOT announce window titles in the application manager, which is invoked when holding the ALT key  down and pressing and releasing the tab key. This is really annoying, because I do not know which window I am switching to until I release both keys. Under JAWS 2020 the window titles were read.
The only unusual thing that occurred during reboot after installation of JAWS was what I can describe as a system crash, because there must have been a windows security update waiting for a reboot. All I did was went into safe mode and then simply rebooted.

2.
At windows login screen using a pin to login, there seems to be no indicator any more that the cursor focus is in the pin field. If I hit backspace, there was at least a sound like blank. I have to tab away from the field and then tab back to it to hear the field label, enter pin.

Graham Mehl
blind at trailstone.com
NFB Central Maryland Chapter, President
NFB of Maryland Website and Technology Committee, Chair LCB graduate, 2016

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Glen Gordon via NFBCS
Sent: Sunday, November 15, 2020 8:20 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Glen Gordon <GGordon at Vispero.com>; Curtis Chong <chong.curtis at gmail.com>; Steve Shelton <stevesheltonokc at gmail.com>
Subject: Re: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

Hi, Curtis and Nicole,

Just to confirm: Are you saying that you hear nothing when holding down alt and continually pressing tab and only hear something after releasing both keys?

I ask because there's been an intentional change specific to Outlook in order to reduce unnecessary verbosity when opening messages where the opposite is true, namely that you hear everything while Alt is held down and don't hear the final Window name announcement when releasing both keys.

If it is indeed that you hear nothing when holding down Alt and repeatedly pressing tab, this is a serious problem, one that we've not heard about prior to this.

Thanks

 --Glen

Glen Gordon
Vispero™ | Software Fellow
17757 US Highway 19 N, Suite 560, Clearwater, FL 33764 T 727-803-8000 F 727-803-8001 ggordon at vispero.com www.vispero.com

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-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via NFBCS
Sent: Saturday, November 14, 2020 11:08 PM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>; Steve Shelton <stevesheltonokc at gmail.com>
Subject: Re: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

I can confirm the same behavior. I've been using JAWS 2021 since the first public beta was released.

On Nov 14, 2020, at 8:26 PM, Steve Shelton via NFBCS <nfbcs at nfbnet.org> wrote:

It seems to work the same way as JAWS 2020 for me. JAWS 2021 is reading window titles when I hold down ALT while pressing and releasing TAB.

Steve

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Nicole Torcolini via NFBCS
Sent: Saturday, November 14, 2020 8:12 PM
To: nfbcs at nfbnet.org
Cc: Nicole Torcolini <ntorcolini at wavecable.com>
Subject: [NFBCS] JAWS 2021 Not Reading Window Title When Changing Windows

           Has anyone else noticed that, when using ALT tab to change Windows, JAWS does not read the title of the window until both keys are released? In JAWS 2020, if you held down ALT and kept pressing tab to cycle through the windows, JAWS would announce the titles.

Nicole

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