[NFBCS] Question regarding stuck key issue on Focus 40

Mon Nov 30 06:44:37 UTC 2020

The user guide explicitly states that “… These devices [the unit itself and accessories] have no user-serviceable components. Any unauthorized attempt to service or replace internal components by opening the case will void the product warranty.”

In your case, you’ll probably have to send it away to be fixed.

Nathaniel

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Purvi Contractor via NFBCS
Sent: Monday, 30 November 2020 4:11 PM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Purvi Contractor <purvidc2 at gmail.com>
Subject: Re: [NFBCS] Question regarding stuck key issue on Focus 40

Thanks all for your responses. But my problem is with the typing key and not for the cells for the display. The “DOT1” key keeps getting stuck. Is there a way to remove, clean and put it back in its socket?

Thanks,

Purvi

From: Sahar's Beaded Creations via NFBCS <mailto:nfbcs at nfbnet.org> 
Sent: Sunday, November 29, 2020 9:39 PM
To: NFB in Computer Science Mailing List <mailto:nfbcs at nfbnet.org> 
Cc: Sahar's Beaded Creations <mailto:saharhusseini at gmail.com> 
Subject: Re: [NFBCS] Question regarding stuck key issue on Focus 40

I wonder if the New Focus model has issues. I needed to get a couple of

units replaced. I just sent mine in for repair, and it still isn't right.

Some dots stay up longer than they should, and some cells don't raise like

the others. It's very disappointing.

Warm regards,

Sahar Husseini

For hand-crafted, one-of-a-kind jewelry, please visit my Website at

www.saharscreations.com <http://www.saharscreations.com>  Find me on Facebook at

www.facebook.com/saharscreations <http://www.facebook.com/saharscreations>  And remember, "Obstacles don't have to stop

you.  If you run into a wall, don't turn around and give up.

Figure out how to climb it, go through it, or work around it."

Michael Jordan

-----Original Message-----

From: NFBCS <nfbcs-bounces at nfbnet.org <mailto:nfbcs-bounces at nfbnet.org> > On Behalf Of Nathaniel Schmidt via

NFBCS

Sent: Sunday, November 29, 2020 8:11 PM

To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org <mailto:nfbcs at nfbnet.org> >

Cc: Nathaniel Schmidt <schmidty2244 at gmail.com <mailto:schmidty2244 at gmail.com> >

Subject: Re: [NFBCS] Question regarding stuck key issue on Focus 40

Hi,

Your problem sounds very similar to one I discovered when I got my

completely new 5th gen Focus 40 Blue display several months ago.  One entire

cell would not react to input and output queries and I had to immediately

send it away for repairs.  No one could figure out how or why it was

happening, because the cells are connected in groups of eight on the 40 cell

model, so theoretically issues like this should impact upon more than one

cell.

The diagnostics

<https://support.freedomscientific.com/Content/Documents/Manuals/Focus/Focus

-Blue-Online-Users-Guide.htm#diagnosticsmode>  section of the 5th Gen manual

contains instructions on how to clean the display , if you think this may

solve your problem:

Display Test/Clean

It is necessary to disconnect the Focus Blue from your computer and make

sure it is powered off before beginning this test. The display test is used

to ensure that each pin on the braille display can be activated. The display

test also allows you to clean the braille display. Press the Power button

while pressing the rightmost Cursor Router buttons (above the last two

cells) simultaneously. This action causes all cells to be activated for

cleaning. Use a soft cloth moistened with isopropyl alcohol. Do not use any

other substance to clean the cells.

While in this mode, pressing down on either the Right or Left NAV Rocker

will cause all of the cells to be deactivated. Pressing up on either the

Left or Right NAV Rocker will reactivate all cells.

Pressing the Left or Right NAV Mode button causes the cells to toggle up and

down. To stop this action, press the NAV Mode button again.

Hope this helps.

Regards,

Nathaniel

========================================

Nathaniel Schmidt

Undergraduate student

Bachelor of Computer Science (S306)

School of Information Technology

Faculty of Science, Engineering and Built Environment

Deakin University, Melbourne (Burwood) campus

https://sync.deakin.edu.au/profiles/student/njschmidt/

Std. ID: 220493627

E: njschmidt at deakin.edu.au <mailto:njschmidt at deakin.edu.au>  <mailto:njschmidt at deakin.edu.au> 

M: 0439591709

LinkedIn: https://www.linkedin.com/in/njsch/

GitHub: https://github.com/njsch/

Skype: nathaniel_schmidt1994

about.me/njschmidt/ <https://about.me/njschmidt/> 

From: NFBCS <nfbcs-bounces at nfbnet.org <mailto:nfbcs-bounces at nfbnet.org> > On Behalf Of Purvi Contractor via

NFBCS

Sent: Monday, 30 November 2020 6:47 AM

To: nfbcs at nfbnet.org <mailto:nfbcs at nfbnet.org> 

Cc: Purvi Contractor <purvidc2 at gmail.com <mailto:purvidc2 at gmail.com> >

Subject: [NFBCS] Question regarding stuck key issue on Focus 40

Hi,

I hope everyone had a great Thanksgiving.

Recently, I noticed that the one of the dot keys on my Focus 40 Blue Braille

Display remains stuck in the pressed position and requires manual effort to

release it. 

Can anyone please provide suggestions on how to fix this issue? Can the key

be easily taken out for cleaning ?

Thank s for your help.

Regards,

Purvi 

_______________________________________________

NFBCS mailing list

NFBCS at nfbnet.org <mailto:NFBCS at nfbnet.org> 

http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org

To unsubscribe, change your list options or get your account info for NFBCS:

http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/saharhusseini%40gmail.com

_______________________________________________

NFBCS mailing list

NFBCS at nfbnet.org <mailto:NFBCS at nfbnet.org> 

http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org

To unsubscribe, change your list options or get your account info for NFBCS:

http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/purvidc2%40gmail.com