[NFBCS] Unrealistic expectations of team leaders and supervisors on the job

[Mike Gorse]

I haven't ever managed anyone so far, but, where I work, various people 
tend to have areas where they specialize, so, when a bug is found/filed, a 
manager might assign it to the employee who they feel would be best able 
to handle it. I don't think that it is always possible for managers to 
know how long it will take to fix a particular bug or issue. So it seems 
like it would be possible for a manager to assign more work than an 
employee can handle without realizing that s/he is doing so. They are only 
humans trying to do a job, just as the people they manage are humans 
trying to do a job, so it might just be a matter of making a manager aware 
that one needs support.