[NFBCS] How Do People Navigate the Orders Page of Amazon with JAWS or NVDA
Brian Buhrow
buhrow at nfbcal.org
Thu Sep 10 18:12:07 UTC 2020
hello. I always use Amazon through their web site, as opposed to the
mobile app. For the orders page, if I'm searching for a specific thing I
ordered, I use the filter options to narrow the search, i.e. to a specific
year, or, sometimes, I search for the product type using the text box. I
use it with Safari on iOS or Chrome on Windows 10. Yes, there are a lot of
links, but I find it to be pretty navigable.
Oh, yes, on Windos I use it with NVDA, if that helps.
-thanks
-Brian
On Sep 10, 10:57am, Nicole Torcolini via NFBCS wrote:
} Subject: [NFBCS] How Do People Navigate the Orders Page of Amazon with JAW
} I used to use the mobile/accessible version, but Amazon has made
} it such that, even if you go to the accessible version, it still gives the
} normal orders page. The orders page is just a long list of links, buttons,
} etc. with no clear distinction between orders. There is bolded text at the
} top that should be a heading but is not. From examining the HTML, it seems
} that the page is styled visually as a grid, but it was done using CSS on
} arbitrary elements.
}
} So, how do people navigate this with JAWS and NVDA?
}
} Also, I have tried to give accessibility feedback through online
} customer service before, but it is like talking to a brick wall.
}
}
}
} Nicole
}
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>-- End of excerpt from Nicole Torcolini via NFBCS
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