[NFBCS] Trouble with email on laptop

[Reece O'Bryan]

Your ping and speeds are adequate and shouldn’t timeout. You aren’t running a torrent client or anything else that would devour your bandwidth? No browser add-ons, proxy or custom internet settings?
Try changing to Google or Cloudflare DNS and reinstall firefox.

Thank you,

-Reece O’Bryan
C: (502)-827-3724
1645 Parkway, Sevierville, TN 37862
thing in this email is the opinion of myself and does not reflect that of any organization or company I am affiliated with.
This email is confidential and if you weren’t the intended recipient  them please destroy this immediately.


> On Apr 18, 2021, at 10:58 AM, Tracy Carcione via NFBCS <nfbcs at nfbnet.org> wrote:
> 
> Hi Reese.
> Thanks.  I just did the test, but it looks to me like the laptop is faster than the desktop, and the desktop doesn't have a problem.
> 
> Ping MBPS desktop 11, laptop 15.
> Download, desktop 9.15, laptop 13.22
> Upload, desktop 35.90, laptop 35.76.
> 
> The laptop connects to other websites, though sometimes I get a message from Firefox that something is making it slow.
> Tracy
> 
> 
> -----Original Message-----
> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Reece O'Bryan via NFBCS
> Sent: Sunday, April 18, 2021 9:57 AM
> To: NFB in Computer Science Mailing List
> Cc: Reece O'Bryan; Tracy Carcione
> Subject: Re: [NFBCS] Trouble with email on laptop
> 
> The problem seems to be your internet connection and not anything email related. What is your internet speed, use speedtest.net, and are you using any browser add-ons?
> 
> Thank you,
> 
> -Reece O’Bryan
> C: (502)-827-3724
> 1645 Parkway, Sevierville, TN 37862
> thing in this email is the opinion of myself and does not reflect that of any organization or company I am affiliated with.
> This email is confidential and if you weren’t the intended recipient  them please destroy this immediately.
> 
> 
>> On Apr 18, 2021, at 9:49 AM, Tracy Carcione via NFBCS <nfbcs at nfbnet.org> wrote:
>> 
>> Email has never worked well on my laptop.  It runs Windows 10, and updates
>> regularly.
>> 
>> Thunderbird often says "server connection timed out".  Sometimes it gets my
>> new mail anyway, and sometimes not.
>> 
>> If I try to go to the server and read my email online, using Firefox or
>> Chrome, it always says the server connection timed out.  This doesn't happen
>> when I connect to the server with any other computer, only my laptop.  It
>> says to check the proxy settings or firewall, but I'm not clear on what to
>> check, or what to google to tell me what to check.
>> 
>> Can anyone give me some advice?
>> 
>> Thanks.
>> 
>> Tracy
>> 
>> 
>> 
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