[NFBCS] Fixing Outlook

Tracy Carcione carcione at access.net
Mon Aug 23 21:33:20 UTC 2021


I called Microsoft Disability Help, and their technician solved my problem!
And I think it actually might have been a screen reader problem after all.
Outlook was minimized, and, when he maximized it again, it was fine.
So simple, but I couldn't figure it out at all.
Thanks for your help and advice.
Tracy


-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Curtis Chong via
NFBCS
Sent: Monday, August 23, 2021 10:17 AM
To: 'NFB in Computer Science Mailing List'
Cc: Curtis Chong; 'Tracy Carcione'
Subject: Re: [NFBCS] Fixing Outlook

Tracy:

Call Microsoft's Disability Answer Desk: 800-936-5900. As a JAWS user, you
qualify as to I<smile>.

Warmly,

Curtis

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Monday, August 23, 2021 8:11 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: Re: [NFBCS] Fixing Outlook

Hi Curtis.
IMAP.
How do I check with Microsoft?
Tracy

> Hello Tracy:
>
> This may not be a problem at all. I would still check with Microsoft to
> debug this. Are you using POP3 or IMAP protocol?
>
> Cordially,
>
> Curtis Chong
>
> -----Original Message-----
> From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via
> NFBCS
> Sent: Monday, August 23, 2021 6:20 AM
> To: nfbcs at nfbnet.org
> Cc: Tracy Carcione <carcione at access.net>
> Subject: [NFBCS] Fixing Outlook
>
> When I get into Outlook, it says I have no email, but the count under
> Inbox looks right.  I think the data file somehow got corrupted.
> I tried repairing MS Office and restart, but it's still not working.  My
> mail is on the website, but I can't get it into Outlook anymore.  I am
> using Outlook 2010.
> Any ideas?  Thanks.
> Tracy
>
>
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