[NFBCS] problems with JAWS 2021 and my Linovo laptop

[Curtis Chong]

Jim:

This is unchecked at least on my system. I'd be interested in what Liz found
out on her system. Interestingly enough, I ran into a very similar problem
with a client of mine using a different laptop keyboard, but I did not check
this setting. I will do that later today.

Thanks for referencing this solution.

Cordially,

Curtis Chong

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Jim Denham via NFBCS
Sent: Monday, February 01, 2021 8:31 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Jim Denham <jdenham at wcblind.org>
Subject: Re: [NFBCS] problems with JAWS 2021 and my Linovo laptop

Liz:

You may want to check the status of the use unified keyboard processing in
the JAWS configuration manager. Open the Config Manager with JAWS key + 6 on
the number row. Once this is open, Shift Tab to the list of applications and
select default by pressing D.
Now, press tab once to get to the search box and type keyboard.
Press down arrow and you should find a setting for Use Unified Keyboard
Processing. 
This should be unchecked. If it is checked, this may be what is causing your
issues.
Once you change the control, tab to OK and press enter to save these
changes.
Also, you may want to try using JAWS in default mode to see if these issues
still occur. To do this, press JAWS Key + Space and then press Z. This
causes JAWS to use default settings. 
Hope this helps.
Jim

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Elizabeth Campbell via
NFBCS
Sent: Monday, February 1, 2021 9:22 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Elizabeth Campbell <batescampbell at gmail.com>
Subject: [NFBCS] problems with JAWS 2021 and my Linovo laptop

Good morning all,

I am using the latest version of jaws2021 with my Linovo Yoga laptop running
Windows 10.
I'm having all kinds of problems as it seems that JAWS is causing problems
with me using the keyboard. I have the layout set to laptop. It works fine
for a while, but then, the keys don't function properly. For instance, if I
am using the arrow keys to read through text, I keep hearing "select or
unselect" as if I were holding down the control key, but that isn't the
case. The caps lock key isn't functioning properly either as I can't use it
to enter JAWS commands.

I had to go back to using jaws 2020.
Any help and advice is appreciated.

Sincerely,

Liz Campbell
--
Elizabeth Campbell
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