[NFBCS] Ironic Bug With Microsoft 365

[Louis Maher]

Hi Curtis,

Does this happen with NVDA and Narrator? If you are in a message, and you unload JAWS, does the message reappear visually?

Regards
Louis Maher
Phone: 713-444-7838
E-mail: ljmaher03 at outlook.com

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via NFBCS
Sent: Tuesday, May 11, 2021 4:14 PM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>
Subject: [NFBCS] Ironic Bug With Microsoft 365

Greetings and felicitations:

 

Apparently, there is a recent update to Microsoft 365 which blanks out the message screen in Outlook. While JAWS can read the contents of messages, people who need to see them cannot. The folks at the Disability Answer Desk have asked me to check back with them because their engineers need to figure out what has happened. They are getting a number of calls about this problem.

 

My computer is afflicted with this problem, so if I need to ask a reader to look at something, guess what. They won't be able to.

 

Cordially,

 

Curtis Chong

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