[NFBCS] Outlook Issue, Mail Program Recommendation

[Ed Barnes]

Hi Peter.
I figured this list was more geared toward cs folk asking questions
related to that field not end-user general tech support which is what
this appears to be, I do that at work all day! :)
With that said, I'm not the moderator so I appologize in advance if
that comment is slightly out of line.
>From my point of view/opinion, I probably wouldn't put much effort
into finding an alternative to outlook, instead I would suggest
uninstalling office 365 and re-installing it along with re-creating
your shortcut key to see if that fixes the unresponsive nature of
outlook.
Another possible thing to consider, is this a windows profile issue vs
an outlook issue, does the issue persist if you try creating a new
windows user profile, setup your mail accounts inside outlook and then
test  them to see if you have the same problem.
Unfortunately the nature of ms office products are such that you can't
simply uninstall and re-install outlook, you need to remove the full
ms office suite or full version of ms office 365 and re-install all of
it even if only outlook is causing you issues.
Good luck and hth - Ed



On 11/8/21, Peter via NFBCS <nfbcs at nfbnet.org> wrote:

> Hello everyone,
>
>
>
>                 Microsoft Outlook has served us well for many years. For
> some time I've been having an issue where Outlook will not reload after
> crashing. I use the keyboard shortcut I created to launch Outlook or will
> launch it from the search dialogue box. Most of the time this is
> successful.
> On occasions outlook will misbehave. It will crash or I'll need to close it
> manually and relaunch it again to correct the problem. Usually Outlook will
> relaunch itself after a crash but not always.
>
>
>
>                 Sometimes after such an event Outlook will close and I am
> unable to reopen it via the methods listed above. The only way to make
> Outlook behave itself again is to restart the computer. This happens
> several
> times a month too much for my liking. Is there another way to force Outlook
> to reopen should launching it from the Start Menu, the Search Dialogue or a
> Hot Keyfail?
>
>
>
>                 A while back I asked about other mail programs. I tried
> Microsoft Mail and was surprised how dumbed down that app is compared to
> Outlook. If someone can recommend another mail program we can install as a
> backup with all of the features of Outlook and free of the mayhem we're
> dealing with using Outlook this will be very helpful in insuring we always
> have access to our E-Mail. I'll be curious to hear what folks are using
> these days where accessibility is concerned. I know some blind people still
> use Mozilla Thunderbirrd. I used it a while back and found it a breeze to
> use under Windows XP. How has it performed under Windows 10 and 11?  We're
> currently running Windows 10 with JAWS For Windows 2020. We use Microsoft
> 365 which I believe includes a version of Outlook. The other apps in that
> suite work very well for us. If Outlook 365 would do likewise on both of
> our
> desktops that would be awesome! Thanks for your help.
>
>
>
> Peter Donahue
>
>
>
>
>
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