[NFBCS] Recaptcha

[Tracy Carcione]

Yes, we tried a couple times, on a couple PC's.
Tracy


-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Aaron Cannon via NFBCS
Sent: Sunday, November 21, 2021 8:11 AM
To: NFB in Computer Science Mailing List
Cc: Aaron Cannon
Subject: Re: [NFBCS] Recaptcha

My guess is that there was just a temporary  error, and the CAPTCHA just didn't load for you. Unless you tried reloading the page?

Aaron

--
This message was sent from a mobile device


> On Nov 21, 2021, at 07:07, Tracy Carcione via NFBCS <nfbcs at nfbnet.org> wrote:
> 
> I was trying to register with my power company's website, so I can pay my
> bill online.  The very last step was a statement saying the site was
> protected by recaptcha, but I could not find any audio, nor the "I am not a
> robot" checkbox.  There was only a link to a huge page of Google's "privacy"
> terms.
> 
> A person on another list thinks they only way to get past that kind of
> recaptcha is to agree to whatever Google wants on that page, though I think
> I looked for a checkbox there and didn't find one.
> 
> However, I finally had an AIRA agent log in as me and she saw the captcha on
> the power company's webpage and solved it so I could pay my bill. She could
> not see it when we were together in Teamviewer.
> 
> Can anyone shed any light on this?  Is it a new kind of captcha misery, or
> just the power company completely ignoring accessibility?
> 
> Tracy
> 
> 
> 
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