[NFBCS] Winzip registration

[Tracy Carcione]

I did go to Help, but the first thing it said was they were very backlogged, so don't expect help any time soon, and there was nothing I could find that accurately described my problem.  The AIRA agent saw a phone number she thought was for Help, but, when I called it, I got one of those places trying to sell me MedicAlert.  That was what made me wonder if it all was a scam.  These days, I'm anxious whenever I need to download something new.  It's hard for me to tell if it's legit, or if I'm inviting a virus into my system.
Anyway, I got my money back, going through Paypal's dispute process, so I'm moving on.
The tools did look useful, but were not very accessible anyway.
Tracy


-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Reece O'Bryan via NFBCS
Sent: Friday, October 22, 2021 2:36 PM
To: NFB in Computer Science Mailing List
Cc: Reece O'Bryan; Tracy Carcione
Subject: Re: [NFBCS] Winzip registration

You don’t have to be provided technical support. For mini software developers, they don’t even have to accommodate our  needs regarding accessibility. I don’t understand why you would be calling them a scam when you received your money upon asking for it. Did you even try asking them for help before the refund?

Thank you,

-Reece O’Bryan
C: (502)-827-3724
1645 Parkway, Sevierville, TN 37862



> On Oct 22, 2021, at 11:57 AM, Tracy Carcione via NFBCS <nfbcs at nfbnet.org> wrote:
> 
> I got Winzip System Utilities to try to fix my file problem.  The maker is
> Cleverbridge.
> 
> I was unable to register my software, despite having the AIRA agent paste
> the key I was sent into the proper place on the screen.  I was also unable
> to get any tech support, and felt very suspicious it was a scam, so I
> uninstalled it and demanded a refund, which I got.
> 
> Has anyone had any success registering Winzip products?  Is there a trick to
> it?  
> 
> It sounded like useful software, but it was only partly accessible, besides
> the registration problem, and wouldn't do anything without registering and
> forking over a chunk of change.
> 
> Tracy
> 
> 
> 
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