[NFBCS] PDF in Adobe BC not displaying with accessibility

[Steve Jacobson]

Tracy,

I have had a similar problem lately but have found if I close Acrobat DC and reopen it, it often returns to the normal behavior.  This is frustrating, but I pass that on in case it helps.  Sometimes, if a document appears to have loaded but is plank, I have also had success by turning the JAWS Virtual cursor off and then on using INSERT and Z.

Louis's approach of accessing the accessibility menu through the menu system might also work, but some times I find myself in some kind of window with multiple PDF files and such, which is why I closed and restarted.  

Best regards,

Steve Jacobson

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Sunday, September 26, 2021 8:02 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: [NFBCS] PDF in Adobe BC not displaying with accessibility

As of a couple weeks ago, PDF files in Adobe DC (BC?), stopped displaying.
It stopped asking me what order I want to display the file in for
accessibility, and it doesn't show me the text, though, when I save the file
as text, it's fine.

How can I get it to go back to asking me how I want the doc displayed?
Where do I mark that I want accessibility?

I am running Windows7 on this machine, and I don't really want to
re-download Adobe if I can help it.

Thanks.

Tracy

 

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