[NFBCS] Outlook.office.com
Tracy Carcione
carcione at access.net
Fri Sep 2 12:14:59 UTC 2022
In the spirit of sharing info:
I recently started working for a client who uses outlook.office.com for
email. It was very difficult to use with Jaws. I could read messages, but
replying was impossible. Either I couldn't do it at all, or I couldn't read
any of what I said.
I called Microsoft Disability, and they said it just doesn't work well with
screen readers. The tech said I could try different browsers, but wasn't
too hopeful any would really work.
Edge worked the best, but still not well enough to do the job.
The tech told me what I needed to find out to set up an account in Outlook
the app, and, once I had the needed info, I was able to create an Outlook
account and get my email, so long as I use that machine.
It doesn't seem right that Microsoft knows its online Outlook doesn't work
with screen readers, but hey-ho, too bad. Is this a commitment to
accessibility?
Tracy
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