[NFBCS] Outlook.office.com

[Elijah Grant]

Good morning Tracy!

Reading that really make me think that Microsoft needs to work harder to
ensure that outlook.office .com is accessible using JAWS or NVDA. I don't
use a screen reader, but this has to be done.

Elijah Grant

Florida Association of
Blind Students Marketing Committee

Also known as Angel the Blind Gamer

Walking with a friend in the dark is better than walking alone in the
light. --Helen Keller

On Fri, Sep 2, 2022, 8:16 AM Tracy Carcione via NFBCS <nfbcs at nfbnet.org>
wrote:

> In the spirit of sharing info:
>
> I recently started working for a client who uses outlook.office.com for
> email.  It was very difficult to use with Jaws.  I could read messages, but
> replying was impossible.  Either I couldn't do it at all, or I couldn't
> read
> any of what I said.
>
> I called Microsoft Disability, and they said it just doesn't work well with
> screen readers.  The tech said I could try different browsers, but wasn't
> too hopeful any would really work.
>
> Edge worked the best, but still not well enough to do the job.
>
> The tech told me what I needed to find out to set up an account in Outlook
> the app, and, once I had the needed info, I was able to create an Outlook
> account and get my email, so long as I use that machine.
>
>
>
> It doesn't seem right that Microsoft knows its online Outlook doesn't work
> with screen readers, but hey-ho, too bad.  Is this a commitment to
> accessibility?
>
> Tracy
>
>
>
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