[NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank

[Joe Orozco]

Hi, I’ve experienced the same. I know the virtual ribbon was a
temporary solution, but I do wish use of the actual ribbon was a
little more intuitive. As things stand, I can’t tell if I have to use
Space, or Enter, or Alt+Down to activate certain items on that dang
ribbon. If anyone has general tips on making navigation on it easier,
I’d love the pointers.

Joe


On 7/23/23, Nicole Torcolini via NFBCS <nfbcs at nfbnet.org> wrote:
>             Thanks.
>
>
>
> Nicole
>
>
>
> From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Steve Shelton via NFBCS
> Sent: Sunday, July 23, 2023 4:36 PM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
> Cc: Steve Shelton <stevesheltonokc at gmail.com>
> Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank
>
>
>
> I had the same problem and called JAWS technical support. I was told  that
> an update from Microsoft likely broke the JAWS virtual menu feature.
> Freedom Scientific will  work on a resolution for JAWS and push out a JAWS
> update at some point.
>
>
>
> As a work around, I turned off the JAWS virtual menu option  and can now
> access ribbons again. I don't plan to go back to the virtual menu even if
> the problem gets resolved.
>
>
>
> Regards,
>
>
>
>
>
>
> Steve
>
> From: NFBCS <nfbcs-bounces at nfbnet.org <mailto:nfbcs-bounces at nfbnet.org> >
> On
> Behalf Of Nicole Torcolini via NFBCS
> Sent: Sunday, July 23, 2023 5:41 PM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org
> <mailto:nfbcs at nfbnet.org> >
> Cc: Nicole Torcolini <torcolini at comcast.net <mailto:torcolini at comcast.net>
>>
> Subject: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank
>
>
>
>             I think that I have Office 2021; I don't know for sure because
> I
> cannot get to the Help menu in the different programs. I have the latest
> version of JAWS. I am running Windows 10 64 bit. I think that this happened
> after the latest JAWS update, but it could have been after an update to
> Windows, Office, etc. I turn on the "Use Virtual Ribbon Menus" option in
> the
> JAWS setting. Before, it worked fine. Now, if this is turned on, it just
> says blank. Sometimes, if I can manage to move into and back out of a
> submenu, it will start speaking the information, but most of the time it
> just says blank. Has anyone else had this problem?
>
>
>
> Nicole
>
>
>
>


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