[NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank

[Nicole Torcolini]

	Thanks.

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Glen Gordon via NFBCS
Sent: Monday, July 24, 2023 8:30 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Glen Gordon <GGordon at Vispero.com>
Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank

Hi, 

Microsoft made an innocent change that broke the JAWS virtual Ribbons. We have a fix that will be in the JAWS 2023 update that  should release in about a week.

--Glen
-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Joe Orozco via NFBCS
Sent: Monday, July 24, 2023 9:24 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Joe Orozco <jsorozco at gmail.com>
Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank

CAUTION: This email originated outside Vispero. Do not click links, open attachments or forward unless you recognize the sender.


Hi, I’ve experienced the same. I know the virtual ribbon was a temporary solution, but I do wish use of the actual ribbon was a little more intuitive. As things stand, I can’t tell if I have to use Space, or Enter, or Alt+Down to activate certain items on that dang ribbon. If anyone has general tips on making navigation on it easier, I’d love the pointers.

Joe


On 7/23/23, Nicole Torcolini via NFBCS <nfbcs at nfbnet.org> wrote:
>             Thanks.
>
>
>
> Nicole
>
>
>
> From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Steve Shelton via 
> NFBCS
> Sent: Sunday, July 23, 2023 4:36 PM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
> Cc: Steve Shelton <stevesheltonokc at gmail.com>
> Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank
>
>
>
> I had the same problem and called JAWS technical support. I was told 
> that an update from Microsoft likely broke the JAWS virtual menu feature.
> Freedom Scientific will  work on a resolution for JAWS and push out a 
> JAWS update at some point.
>
>
>
> As a work around, I turned off the JAWS virtual menu option  and can 
> now access ribbons again. I don't plan to go back to the virtual menu 
> even if the problem gets resolved.
>
>
>
> Regards,
>
>
>
>
>
>
> Steve
>
> From: NFBCS <nfbcs-bounces at nfbnet.org 
> <mailto:nfbcs-bounces at nfbnet.org> > On Behalf Of Nicole Torcolini via 
> NFBCS
> Sent: Sunday, July 23, 2023 5:41 PM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org 
> <mailto:nfbcs at nfbnet.org> >
> Cc: Nicole Torcolini <torcolini at comcast.net 
> <mailto:torcolini at comcast.net>
>>
> Subject: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank
>
>
>
>             I think that I have Office 2021; I don't know for sure 
> because I cannot get to the Help menu in the different programs. I 
> have the latest version of JAWS. I am running Windows 10 64 bit. I 
> think that this happened after the latest JAWS update, but it could 
> have been after an update to Windows, Office, etc. I turn on the "Use 
> Virtual Ribbon Menus" option in the JAWS setting. Before, it worked 
> fine. Now, if this is turned on, it just says blank. Sometimes, if I 
> can manage to move into and back out of a submenu, it will start 
> speaking the information, but most of the time it just says blank. Has 
> anyone else had this problem?
>
>
>
> Nicole
>
>
>
>


--
Joe Orozco: Your Message, My Mission
https://joeorozco.com/services/

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