[NFBCS] Problem with Firefox

[Curtis Chong]

Hello Tracy:

 

I had a similar problem with Firefox-a browser which I use
intermittently-but it seems to have disappeared today (at least for me). I
am using Windows 11 with the latest update to JAWS 2024. One thing to try is
to recycle JAWS to see if anything changes. A question I would have is
whether you are noticing a pattern. Are there websites where this problem
happens all the time? I just tried NPR and NFB today, and neither site
exhibited the problem you reported.

 

Best wishes,

 

Curtis Chong

 

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Thursday, February 15, 2024 6:18 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: carcione at access.net
Subject: [NFBCS] Problem with Firefox

 

I've been using Firefox for years and it's been fine, but in the last few
days an odd thing has occasionally happened.  Sometimes a website opens and
I can't move using the cursor keys, only the tab.  This makes it very hard
to tell what's happening or read the info I'm looking for.  If I try reading
a line with insert-up-arrow, it just says blank.  Same if I try reading with
the Jaws cursor.  If I restart my PC, it usually fixes the problem, but it
comes back next day or some time.  

I can use Chrome instead, but Firefox is the default on my machine, so it's
where email links automatically go.

I'm using Windows10 and the latest Jaws. 

Any ideas how to fix this problem, besides ditching Firefox?

Thanks.

Tracy

 

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