[NFBCS] Reading email on the server

[Brian Shell]

Hi Tracy,

Since you mention a setting of leaving mail on the server, that sounds 
like you're using POP.  I'd recommend switching your email client to 
IMAP as it's a better protocol than POP, and leaving email on the server 
would also be irrelevant because IMAP gives you a real-time interaction 
with the server contents.

Next is the use of Firefox and Edge, so I assume the "client" you're 
using is a web app which might have accessibility issues. Maybe your ISP 
did an upgrade to the web app or maybe it behaves differently on the web 
browser version on your new laptop?  Lots of possibilities there, so 
that one has to be narrowed down.  Do you have Outlook or Mozilla 
Thunderbird?  You can't beat Outlook with JAWS, but Thunderbird has come 
a long way if you need a free solution.  Freedom Scientific and Mozilla 
have been working on accessibility, and the latest version is pretty 
decent.  Anyway, once you have an email client installed, you could 
reach out to your ISP support and ask for IMAP instructions.

Hope that is helpful to some degree.

Brian