[NFBCS] A Wave of Microsoft 365 Update Failures

[Curtis Chong]

Greetings everyone:

 

Link to Original Source
<https://www.bleepingcomputer.com/news/microsoft/microsoft-365-office-users-
hit-by-wave-of-30088-27-update-errors/> 

 

<Begin Excerpt>

 

Over the last month, Microsoft 365 and Microsoft Office users have been
experiencing "30088-27" errors when attempting to update the application.

 

Based on
<http://answers.microsoft.com/en-us/msoffice/forum/all/update-error-code-300
88-27-office-2021-what-to-do/89ad2f55-bb1e-4809-bd2f-132c99b470c3>
widespread
<https://www.tenforums.com/microsoft-office-365/214150-office-2016-c2r-updat
e-error-30088-27-a.html> user
<https://www.reddit.com/r/Office365/comments/1dxfk7o/office_home_and_busines
s_2021_update_error/> reports, the update problems plague Microsoft 365
users and those who use Click-To-Run (C2R) versions of Office 2016, 2019,
and 2021.

 

"Something went wrong. We're sorry, we ran into a problem while looking for
updates. Please check your network connection and try again later," the
update errors read.

 

Some affected users report being told by Microsoft support that this issue
also impacts the latest Office release, Version 2406 (Build 17726.20126).

 

<End Excerpt>

 

I myself opened up a case with the Microsoft Disability Answer Desk (DAD)
and was informed by Level 2 support that this problem is one that started at
the beginning of July. There is no point in rolling back your Microsoft 365
software to a previous version because even if you do, an update will come
to your system, and the same problem will surface again. I was advised to
wait for something to come out on this and promised a contact by the DAD
Level 2 support team if or when this happens.

 

In the meantime, Microsoft 365 seems to be working except that a check for
updates will cause the above error message to occur.

 

Kind regards,

 

Curtis Chong

 

 

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