[NFBCS] FW: [NJTechDiv] multi factor authentication

Sat Jul 13 19:52:25 UTC 2024

Hi Steve:

You are absolutely correct. The problem that Mario is facing is that the choice to use OAUTH2 does not show up when attempting to configure the SMTP settings in Thunderbird.

Moreover, all of the articles he and I have both read online provide information which is not working for him. As a last resort, I did urge him to contact the Microsoft Disability Answer Desk (DAD) for help on the theory that even if he is not using a Microsoft client to send/receive email, he is using Hotmail, which is connected to outlook.com, a Microsoft system. The problem is getting OAUTH2 for the SMTP connection.

Kindest regards,

Curtis Chong

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Steve Jacobson via NFBCS
Sent: Saturday, July 13, 2024 1:45 PM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Steve Jacobson <steve.jacobson at outlook.com>
Subject: Re: [NFBCS] FW: [NJTechDiv] multi factor authentication

Curtis,

I think you are right that Google removed the less secure setting, but it is likely that OAUTH2 is being implemented on HotMail similar to how it has been implemented on Gmail for over a year..

Best regards,

Steve Jacobson

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via NFBCS
Sent: Saturday, July 13, 2024 2:10 PM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>; 'Nancy Coffman' <nancy.l.coffman at gmail.com>
Subject: Re: [NFBCS] FW: [NJTechDiv] multi factor authentication

Hi Nancy:

I believe Google has removed that setting. This is more of a Microsoft issue since we are talking about a Hotmail account here.

Cordially,

Curtis Chong

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Nancy Coffman via NFBCS
Sent: Saturday, July 13, 2024 12:53 PM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Nancy Coffman <nancy.l.coffman at gmail.com>
Subject: Re: [NFBCS] FW: [NJTechDiv] multi factor authentication

gongle also has a setting called "allow less secure apps". You may need to check for something like that. The Microsoft Disability Answer Desk may be able to help.
Nancy Coffman

> On Jul 13, 2024, at 10:41 AM, Curtis Chong via NFBCS <nfbcs at nfbnet.org> wrote:
>
> Hello:
>
> I think we all need more information. I reached out to Mario asking to 
> see the original email sent by Microsoft. Somehow, I don't think this 
> is as simple as simply turning on two-factor authentication. Google 
> has been on this path for quite a few years now, and for legacy 
> applications, it forces you to create what it calls an app-specific 
> password. Verizon.net also forces creation of an app-specific 
> password. I am wondering of Microsoft is doing the same with Hotmail.
>
> Cordially,
>
> Curtis Chong
>
>
> -----Original Message-----
> From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via 
> NFBCS
> Sent: Saturday, July 13, 2024 6:16 AM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
> Cc: carcione at access.net
> Subject: [NFBCS] FW: [NJTechDiv] multi factor authentication
>
> A person in our New Jersey Technology committee is having trouble 
> adding 2-factor authentication to his Hotmail account, which Microsoft 
> says he must do.  He is using Thunderbird for email.
> His message is below.  Can anyone help?
> You can write him directly at
> Mario Brusco <mrb620 at hotmail.com>
> Or I can pass on messages.
> Thanks.
> Tracy
>
>
> -----Original Message-----
> From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Mario 
> Brusco via NJTechDiv
> Sent: Friday, July 12, 2024 4:17 PM
> To: njtechdiv at nfbnet.org
> Cc: Mario Brusco <mrb620 at hotmail.com>
> Subject: [NJTechDiv] multi factor authentication
>
> On July 3, I received an email from Microsoft notifying me that it 
> would be necessary for me to update the sign-in technology of my 
> Hotmail account before September 16th, 2024 to maintain email access.
>
> Since I use Thunderbird with my Hotmail account using POP:
>
> Basically, what I need to do is to change the authentication method of 
> the POP and SMTP server to use OAuth2. It seems to be straight 
> forward, but I'm finding that it's not.
>
> The instructions specify that the address for the POP server should be 
> outlook.office365.com, but immediately I receive an error that a login 
> to office365.com cannot be completed, and therefore I cannot continue 
> with the rest of the instructions. If I leave the address as 
> POP-mail.outlook.com, I can then choose OAuth2 for the authentication 
> method, and continue with the rest of the instructions.
>
> Now, the SMTP server should be SMTP-mail.outlook.com, but there is no 
> choice of OAuth2 for authentication. However if I change the address 
> to SMTP.office365.com, I can choose OAuth2 for the authentication, but 
> when I press the OK button, I receive an error that the login to 
> smtp.office365.com cannot be completed.
>
> The resource that started this mess is:
>
> https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-an
> d-thun derbird-202#w_changes-to-authentication
>
> I would appreciate any help as to what the server addresses and other 
> settings if warranted should be. I'd like to get this done as soon as 
> possible so retrieving and sending email from me continues after 9/16/24.
>
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